topic Re: right click and sketch dissappears in Fusion Support Forum

right click and sketch dissappears

osprey75 — Thu, 07 Oct 2021 01:44:48 GMT

when i right click sketch disssappears and autodesk fusion 360 fills the screen. Done the clean uninstall and reinstall about 5 times with no luck. This didnt start till the fusion update with the new look. fusion 360 flashes on the sceen when i try to move a sketch around. Hard to move sketch when i cant see it. any suggestions? windows 10

Re: right click and sketch dissappears

Phil.E — Tue, 12 Oct 2021 17:44:05 GMT

Hi, thanks for posting, glad to help.

It sounds like you haven't updated Fusion 360 for a couple years. Is that true?

Anyway, what you describe are graphics issues. Can you please gather and post your graphics diagnostic info? Go to Help > Support and Diagnostics > Graphics Diagnostic. You can copy the info to clipboard and paste into a reply to me.

Another question, are you using more than one monitor? Please describe your display hardware setup so we can eliminate it as a possible reason for this.

Thanks,

Re: right click and sketch dissappears

osprey75 — Wed, 13 Oct 2021 20:28:42 GMT

I have the latest vesion of autodesk, cant find the graphics daignosis any where on laptop

Re: right click and sketch dissappears

Phil.E — Wed, 13 Oct 2021 20:40:02 GMT

The graphics diagnostic is part of the Fusion 360 help menu.

It opens a dialog that has a "copy to clipboard" button.

After you copy the information to clipboard, respond to this post, in your response use Paste to paste the information.

Thanks,

Re: right click and sketch dissappears

osprey75 — Wed, 13 Oct 2021 20:43:17 GMT

[GPU Information]
GPU Device: AMD Radeon(TM) RX 5600M Series
GPU RAM: 6144 MB
GPU Driver API: DirectX 11.0
GPU Driver Version: 27.20.11018.6002
GPU Driver Date: 09/01/2020

[Graphics Effects Settings]
Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: Off
Ground Reflection: Off
Selection Display Style: Simple
Transparency Effect: Better Performance

[Limit effects to optimize performance]
Off

Re: right click and sketch dissappears

Phil.E — Wed, 13 Oct 2021 20:50:12 GMT

Looks like newer drivers are available.

https://www.amd.com/en/support/graphics/amd-radeon-5000m-series/amd-radeon-rx-5000m-series/amd-radeon-rx-5600m

I cannot comment if they will solve the problem, but would be a good place to start. Another thing you could try right away is limiting all graphics effects using the tick-box in the graphics diagnostic.

And I didn't see your answer, are you using more than one monitor? If yes,please describe how your monitors are set up.

Re: right click and sketch dissappears

osprey75 — Wed, 13 Oct 2021 20:52:10 GMT

sorrry forgot, no just laptop no other monitor

Re: right click and sketch dissappears

osprey75 — Wed, 13 Oct 2021 21:01:42 GMT

Re: right click and sketch dissappears

osprey75 — Wed, 13 Oct 2021 21:05:08 GMT

Re: right click and sketch dissappears

osprey75 — Wed, 13 Oct 2021 21:06:16 GMT

thanks for the help. going to try the driver update

Re: right click and sketch dissappears

osprey75 — Wed, 13 Oct 2021 21:33:39 GMT

Awsome, that was it! Thanks!!