topic Re: Drawing views do not display in browser version of Fusion 360 in Fusion Support Forum

Drawing views do not display in browser version of Fusion 360

Anonymous — Wed, 20 Oct 2021 02:18:30 GMT

I have students who need to use the browser version of Fusion 360, but the templates and drawing views are not displaying there. If I open their files in my desktop application the views are there, but they can't see or work with them in the browser version. Any solutions?

Re: Drawing views do not display in browser version of Fusion 360

ClintBrown3D — Wed, 20 Oct 2021 05:25:38 GMT

Hi @Anonymous

I'm sorry you have been affected by this issue.

The education team are on the case, they are currently working on a fix. Internally this is logged as CHT-136.

The Fusion 360 instances on the cloud are actually running on Windows. They have been affected by Windows update that has rolled back AMD graphics drivers, causing this problem. Hopefully there will be a fix soon.

There is a workaround which is not ideal, but may help while this is resolved, please have a look at this post: https://forums.autodesk.com/t5/fusion-360-support/no-shapes-are-seen-in-drawing/m-p/10654031#M134059

Re: Drawing views do not display in browser version of Fusion 360

Anonymous — Wed, 20 Oct 2021 13:57:35 GMT

Thank you for your reply. Can you please define soon in terms of a fix?

Re: Drawing views do not display in browser version of Fusion 360

Anonymous — Sat, 23 Oct 2021 17:38:00 GMT

Please consider communicating a timeline for when this will be resolved... days, weeks, longer? It appears to have been an issue for at least several weeks already. We cannot effectively complete the drawing unit this way, so I would like to be able to rearrange the remaining units and return to the drawing unit when this is resolved. Considering there is only another 6 weeks or so in our semester, knowing how long this will be an issue is very important for planning purposes.

Re: Drawing views do not display in browser version of Fusion 360

ClintBrown3D — Mon, 25 Oct 2021 07:08:11 GMT

Hi @Anonymous

I understand. The team is working on this.

@gmelantoni may be able to offer some insights as to the timeline for a fix.

Re: Drawing views do not display in browser version of Fusion 360

Anonymous — Tue, 26 Oct 2021 12:53:28 GMT

Thank you @ClintBrown3D. @gmelantoni, can you please share an update on the timeline for this fix?

Re: Drawing views do not display in browser version of Fusion 360

ClintBrown3D — Tue, 02 Nov 2021 11:44:53 GMT

Hi @Anonymous

The Educational team pushed out an update yesterday which has resolved the issue on the web version of Fusion. Please let us know if this has resolved this for you.

Re: Drawing views do not display in browser version of Fusion 360

Anonymous — Thu, 04 Nov 2021 14:40:00 GMT

Yes, drawings seem to be working for the students in the browser version. Thank you @ClintBrown3D and team for your efforts to resolve this issue.