topic Re: Print Memory Error in Fusion Support Forum

Print Memory Error

avi.sato — Fri, 22 Oct 2021 14:55:29 GMT

I have been using Fusion 360 for years but a new problem has suddenly appeared. When I try to print a drawing, after a few seconds my Mac (Macbook Pro M1, latest software update) says it is out of application memory then Fusion 360 hangs and eventually closes and nothing is sent to the printer. I have reinstalled F360 but the same thing continues to happen. Help? I usually printed things before by exporting to PDF then printing so I'm not sure if I would have encountered this error in the past but I am awaiting verification of my teaching status to get the Educational license and can't export to PDF so my models from the last few days are sitting there with no way to get them on paper.

Re: Print Memory Error

ClintBrown3D — Fri, 22 Oct 2021 14:59:21 GMT

Hi @avi.sato

Please can you try clearing your cache to see if this resolves the problem?

It may also be useful if you could send us your diagnostic logs to have a look at too.

Re: Print Memory Error

mmeewes — Thu, 25 Nov 2021 21:15:45 GMT

I'm also experiencing this same issue. I think the error may have started with he latest OS update. I'm using the free version of Fusion 360 for personal use, so I don't have an option to export to PDF first before printing. I cleared my cache and that did not fix the issue. I've sent in my crash report to fusion 360 via my email address when this has happened.

Please advise.

Re: Print Memory Error

ClintBrown3D — Mon, 29 Nov 2021 05:35:07 GMT

Hi @mmeewes

As per my above suggestions. Please can you try clearing your cache to see if this resolves the problem?

It may also be useful if you could send us your diagnostic logs to have a look at too.

Re: Print Memory Error

ClintBrown3D — Wed, 01 Dec 2021 06:00:26 GMT

Hi @mmeewes

Please can you send me your template file to have a look at? The team has had one other report of an old F2T file on Mac with a similar issue and are currently investigating this.

You can attach the F2T file here, or if it is sensitive, feel free to send it directly to me Clint. Brown {a} Autodesk. com

Re: Print Memory Error

Pramod.kadam — Thu, 27 Jan 2022 08:29:50 GMT

Hi @avi.sato ,

We are happy to inform you that we have fixed this issue in latest version of Fusion (2.0.12160). Please update your Fusion to latest version and you should be able to direct print your drawings.

Thanks for your patience.

Please let us if you face any issue.

Regards,

Re: Print Memory Error

mmeewes — Thu, 27 Jan 2022 15:22:59 GMT

Sorry I didn’t respond, I must have my notifications silenced because I didn’t get one when you responded twice, otherwise I would have uploaded it for you. I’m happy to say though, that the issue has been resolved