topic Re: Clicking 'File' automatically opens a new Tab - Bug? in Fusion Support Forum

Clicking 'File' automatically opens a new Tab - Bug?

Matt_Finish — Wed, 11 Dec 2024 02:06:50 GMT

I'm working on a design and want to export the assembly or do one of the multiple actions accessible through the 'File' Dropdown.

But sometimes, around 90% of the time. When I click 'File' a new tab open's. I have to close this new tab and return to my design. Is this a bug ? Is this happening to anyone else ?

Re: Clicking 'File' automatically opens a new Tab - Bug?

Steven_Gao — Wed, 11 Dec 2024 02:44:53 GMT

Are you updated to the latest version(2.0.20981)? Windows or Mac OS? I cannot reproduce it on my windows machine with the latest version.

Re: Clicking 'File' automatically opens a new Tab - Bug?

Matt_Finish — Wed, 11 Dec 2024 03:27:56 GMT

I'm on the latest update with Windows 11

Re: Clicking 'File' automatically opens a new Tab - Bug?

Steven_Gao — Wed, 11 Dec 2024 06:05:53 GMT

OK, thanks! I have logged an internal defect(FUS-182450) to track this problem now.

Re: Clicking 'File' automatically opens a new Tab - Bug?

rshin2YN75J — Fri, 13 Dec 2024 23:14:18 GMT

I am also having the same problem, I'm on the latest version on 11 as well.

Re: Clicking 'File' automatically opens a new Tab - Bug?

Steven_Gao — Fri, 03 Jan 2025 05:19:57 GMT

Hi @Matt_Finish @rshin2YN75J our development team is investigating this problem but they are unable to reproduce the issue. Appreciated if anybody can help to create a short screen recording of the issue and attach it in here. Thanks in advance!

Re: Clicking 'File' automatically opens a new Tab - Bug?

doughhousecutters — Sat, 04 Jan 2025 19:04:52 GMT

I'm having the same issues. It's been a few months...

Re: Clicking 'File' automatically opens a new Tab - Bug?

TimelesslyTiredYouth — Sat, 04 Jan 2025 20:36:23 GMT

It's very hard to get as a screencast as it happens really randomly...

Re: Clicking 'File' automatically opens a new Tab - Bug?

pjdeligd — Sun, 19 Jan 2025 01:10:59 GMT

This has been happening to me too, short video attached. It seems like if you click on the "File" button and wait for it to turn white before dragging the mouse into the menu, it works correctly. But if you click and move the mouse down too fast, it will open a new file.

(view in My Videos)

Re: Clicking 'File' automatically opens a new Tab - Bug?

pjdeligd — Sun, 19 Jan 2025 02:22:51 GMT

I think I have fixed this. The menu is much more responsive now and doesn't randomly open new tabs.

My Windows 11 wasn't automatically updating, even when prompted, it said my version had reached end of service. So I went here to manually update: https://www.microsoft.com/en-us/software-download/windows11

I found out during this process that I had to enable something called TPM in my BIOS UEFI settings (or fTPM or TPM 2.0, seems to be called a few different things), so once I did that, the update worked and now Fusion is running much more smoothly as well.

Re: Clicking 'File' automatically opens a new Tab - Bug?

Steven_Gao — Tue, 21 Jan 2025 02:15:54 GMT

@pjdeligd Thanks so much for the video and comment! I have forwarded it to development team now. Thanks again!

Re: Clicking 'File' automatically opens a new Tab - Bug?

Matt_Finish — Wed, 12 Feb 2025 01:58:36 GMT

This is still happening BTW

Re: Clicking 'File' automatically opens a new Tab - Bug?

Fix_My_Bug — Wed, 09 Apr 2025 20:29:38 GMT

This annoying bug keeps happening

Re: Clicking 'File' automatically opens a new Tab - Bug?

Fix_My_Bug — Wed, 09 Apr 2025 20:30:21 GMT

This annoying bug keeps happening. Never got fixed already submitted a report. 4 months to get a fix is wild work ...

(view in My Videos)

Re: Clicking 'File' automatically opens a new Tab - Bug?

EA35 — Tue, 15 Apr 2025 17:13:01 GMT

Same here..

Re: Clicking 'File' automatically opens a new Tab - Bug?

TrippyLighting — Tue, 15 Apr 2025 19:25:51 GMT

@Steven_Gao Fusion appears to register a click event on the falling edge of the signal and also records the clicked-on screen coordinates on the falling edge. When the user moves the mouse even slightly between pressing and releasing the mouse button, the first menu item in the File menu, "new design," is selected, which opens a new tab.

It might be advantageous for Fusion to record the screen coordinates with the rising edge, so it doesn't matter if the mouse moves between the rising and falling edge.

Re: Clicking 'File' automatically opens a new Tab - Bug?

TheCADWhisperer — Tue, 15 Apr 2025 19:41:48 GMT

I used to do a bit of programming and tools are actually selected on mouse button up release rather than on mouse down (for noise debounce purposes).

Over the years I saw lots of instances where users would start to get pretty good and fast moving with the mouse.

They would inadvertently move the mouse before letting the button up (in a fluid muscle memory motion that is hard to visually perceive).

Funny story, if you Undo in SolidWorks and do the fast muscle memory motion the first option is Undo All. Students would watch as their model undid itself step by step all the way back to the beginning until blank screen. Unlike Autodesk Inventor Professional, SolidWorks does not have a Redo - so all work was lost if not saved. I thought it was hilarious to watch. The students, not so much.

OK, story time over - back the original problem description.

Make sure you release the mouse button over the File, before moving.

You can test the behavior both ways and I'll bet you can reproduce.

Re: Clicking 'File' automatically opens a new Tab - Bug?

doughhousecutters — Tue, 15 Apr 2025 19:43:02 GMT

I think the issue is this... when the server is running slow/overloaded, the response time is lagging, and our quick movements are too fast for the site. This is why it doesn't happen all the time...

Re: Clicking 'File' automatically opens a new Tab - Bug?

daniel_gladyshev — Mon, 30 Jun 2025 23:54:08 GMT

What @pjdeligd said is still happening.

I keep wondering how such a massive and expensive program has so many flaws. i am a free user, so I suspect free version is massively nerfed. Otherwise, it's just strange, how after
4 months it is yet to be fixed.

Re: Clicking 'File' automatically opens a new Tab - Bug?

swieton.brice — Tue, 01 Jul 2025 10:32:31 GMT

Same issue still happening, for me it s every time