topic Re: Corrupted File in Fusion Support Forum

Corrupted File

richverc — Wed, 15 Dec 2021 19:40:35 GMT

Hi,

I have been working on a project for a few months now, and all of a sudden i got the attached error message saying the file is corrupted. I tried to look for an update but it seems like i have the latest version. Please may someone assist.

Thank You

Re: Corrupted File

davebYYPCU — Wed, 15 Dec 2021 19:54:12 GMT

There are 2 error messages in the photo.

I am not on a basic licence so others may be able to help.

Might help.....

Re: Corrupted File

richverc — Thu, 16 Dec 2021 15:56:24 GMT

Thank You, My issue is with the corrupt file. The other error showing is not an issue. Do you know what else I a can do to get helped. Apologies I’m new here.

Re: Corrupted File

davebYYPCU — Thu, 16 Dec 2021 23:28:07 GMT

Well, my view is that if you have exceeded a known limit,

any subsequent files will not be allowed, just possible the Corrupt message is not accurately stating what the problem is.

Might help....

Re: Corrupted File

richverc — Mon, 10 Jan 2022 17:29:23 GMT

The type of account i have allows for 10 editable documents at a time. It allows me to have more saved but in a non editable version. The message it is showing is saying i have rached the limit of editable documents. The reason i dont think this is the issue is because even files that i have started after the corupted one still work fine.

Does fusion save backup files or is it possible to access a previous version of the corrupted file?

Thank you for your help.

Re: Corrupted File

davebYYPCU — Mon, 10 Jan 2022 19:16:09 GMT

Yes, in the Data Panel, each Project has a counting version number,

click on the version icon, to open the history list,

each version of the file can be opened from the list.

Might help...

Re: Corrupted File

richverc — Mon, 10 Jan 2022 19:17:44 GMT

Thank you,

I opened a previous version and it worked.

Thank you very much.