topic Re: All files missing from data panel in Fusion Support Forum

All files missing from data panel

bgolash — Sat, 18 Dec 2021 18:16:52 GMT

For years I had all my files with the hobbyist license. Even after I upgraded to a business license my files were available.
Then fusion crashed. I believe that’s when my files disappeared. I see my files in my hub.
But I can’t figure out how to copy them into the data panel.

Re: All files missing from data panel

jhackney1972 — Sat, 18 Dec 2021 18:50:33 GMT

In Fusion 360, select your account in the extreme upper right hand corner, you picture or name will be here, and then choose Sign Out. When Fusion 360 then request your log in information use exactly the same Autodesk ID, as you are using on the Autodesk Fusion 360 Hub, and see if this corrects the issue.

Re: All files missing from data panel

bgolash — Sat, 18 Dec 2021 19:10:14 GMT

Thanks but still no luck.

Re: All files missing from data panel

jhackney1972 — Sat, 18 Dec 2021 19:13:37 GMT

One more try, open the Fusion Data Panel and make sure you have the proper Team or Single-User Storage selected that contain your projects.

Re: All files missing from data panel

jhackney1972 — Sat, 18 Dec 2021 21:01:04 GMT

Your issue must have been solved, no response otherwise for 2 hours.

Re: All files missing from data panel

bgolash — Sun, 19 Dec 2021 15:45:02 GMT

I found the solution somewhat embarrassing . The speed of the mouse click had to be very fast to open files in the data panel. Working with other apps in windows I didn’t need to click as fast. Seems strange . I’ll modify the windows mouse setting.