topic Re: Can't start to take action in Fusion in Fusion Support Forum

Can't start to take action in Fusion

koerrie — Fri, 13 Dec 2024 22:48:16 GMT

Hi everyone,

recently, I wanted to give Fusion a try since I'm a teacher having been working with and teaching with Tinkercad for quite a while now and now reaching it's limits.

So I tried to install Fusion on my system; I can't say which license model I chose, but certainly it was all compliant with my role as a newbie, looking for a demo and / or free educational version.

Installing seems to have been working fine; I can "start" the program by doubleclicking the Icon. Fusion then claims to load and update several whatevers, then asks me (in German) to sign in and it says like "Check your browser for signing into your account."

The point is: Whatever browser I choose, there is no Sign-In, no mask whatsoever, my standard browser won't even launch. It both happens with my standard browser open (which is Firefox) or closed, or with any other browser open, such as Opera, Chrome or Edge. I've tried them all. Nothing happens.

Re: Can't start to take action in Fusion

jhackney1972 — Sat, 14 Dec 2024 01:52:16 GMT

Fusion uses Webview2 to open the Browser and allow you to log in. You can read more from the webpage about how it is used and issues.

Re: Can't start to take action in Fusion

koerrie — Sun, 15 Dec 2024 13:51:09 GMT

I appreciate your help. Unfortunately, it didn't work out. Webview2 seems to be installed to my system. Yet, with or without Edge open, nothing happens.

Re: Can't start to take action in Fusion

RajkumarIlanchelian — Sun, 15 Dec 2024 18:43:47 GMT

@koerrie In this article can you check the "Web browser is blocking Autodesk identity section" and see if that helps?

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Stuck-in-Sign-in-loop-when-accessing-Fusion-360.html