topic Re: Having difficulties uninstalling the application. in Fusion Support Forum

Having difficulties uninstalling the application.

jbmw — Mon, 10 Jan 2022 03:50:11 GMT

Log file is attached. It says that there is stuff running hence it cannot uninstall it... but I am pretty positive there is not.

Re: Having difficulties uninstalling the application.

Rafal.Chlod — Tue, 11 Jan 2022 09:51:32 GMT

Hi @jbmw, thanks for posting.

First, make sure in Task Manager that all applications related to Fusion 360 are disabled. By this I mean: Fusion360.exe, adexmtsv.exe (which is mentioned in the logs you provided), and AdCefWebBrowser.exe. For Windows 10 you may need to select "more details" to see all open items.

Alternatively, I would try to use the cleaner tool from this article: How to perform an automatic clean uninstall of Autodesk Fusion 360.

Re: Having difficulties uninstalling the application.

chris_cummingsDT — Sat, 24 Aug 2024 00:42:09 GMT

Can this solution be updated? Clicking the link provided goes to a 404 error
@Rafal.Chlod @jorge garcia

Re: Having difficulties uninstalling the application.

jhackney1972 — Sat, 24 Aug 2024 00:58:38 GMT

This webpage should help you out. If you still want an "automatic" method, the Fusion Service Utility is what you want.

Re: Having difficulties uninstalling the application.

chris_cummingsDT — Sat, 24 Aug 2024 01:04:26 GMT

Thanks for the quick reply, @jhackney1972 ! I believe the keyboard chord would work if the app got that far, but hangs on Signing In. I did uninstall through Windows, even though that is not ideal. I am re-installing now.