topic Re: Issue with McMaster Carr Insert Component - All Components are incorrect in Fusion Support Forum

Issue with McMaster Carr Insert Component - All Components are incorrect

jeffdbeats — Sat, 29 Jan 2022 09:29:58 GMT

I use Insert McMaster Carr Insert component all the time, It is amazing... but since today, every single component I have tried to is incorrect, I try to insert a timing belt, it gives me a threaded valve, I try to insert a hand crank, it inserts a tap thread... lol I think the database may have been shifted / something is messed up... it is picking the wrong components when I do - Insert .step... I don't know if this is an API error with McMaster or something on Fusion360 end, but hopefully it is fixed soon, this feature is wicked useful / I have never had issues with it in the past.

Re: Issue with McMaster Carr Insert Component - All Components are incorrect

wmhazzard — Sat, 29 Jan 2022 16:11:25 GMT

Everything works fine for me. Did you restart Fusion?

Re: Issue with McMaster Carr Insert Component - All Components are incorrect

Geoff5NWER — Sat, 29 Jan 2022 16:17:18 GMT

I'm experiencing the same issue, even after restarting Fusion.

Re: Issue with McMaster Carr Insert Component - All Components are incorrect

mdeasla — Sat, 29 Jan 2022 18:26:44 GMT

I'm experiencing the same issue and I've updated/restarted Fusion several times.

Re: Issue with McMaster Carr Insert Component - All Components are incorrect

schack.lindemann — Sat, 29 Jan 2022 20:54:42 GMT

Same issue here. All McMaster Carr Inserts are completely random. An M12 lifting bolt ended up a Electrical-Insulating Nylon 6 6 Sleeve Washer. I've started and restarted Fusion several times since last update and results are the same. McMaster Carr Inserts are unusable at the moment.
On that note, I also have issues with the browser disappearing all the time. I've posted about that elsewhere and it seems to be a macOS only problem.

Re: Issue with McMaster Carr Insert Component - All Components are incorrect

zthee — Sun, 30 Jan 2022 16:42:21 GMT

Same issue here. Importing a bolt, getting a pump. Tried to update and restart, does nothing. Also on macOS.

Re: Issue with McMaster Carr Insert Component - All Components are incorrect

Phil.E — Mon, 31 Jan 2022 16:41:47 GMT

Confirming: Is everyone on macOS? Anyone with windows seeing the issue?

Re: Issue with McMaster Carr Insert Component - All Components are incorrect

jeffdbeats — Mon, 31 Jan 2022 16:58:02 GMT

Windows here, I reached out to McMaster Carr and they said they fixed problem, I can confirm it is working now.

"Hi Jeffrey,

I'm sorry our website was not downloading the correct McMaster-Carr CAD files. We resolved the issue, and you should now be able to download our files properly."

Re: Issue with McMaster Carr Insert Component - All Components are incorrect

jeffdbeats — Mon, 31 Jan 2022 16:58:09 GMT

Windows here, I reached out to McMaster Carr and they said they
fixed problem, I can confirm it is working now.

"Hi Jeffrey,

I'm sorry our website was not downloading the correct McMaster-Carr CAD
files. We resolved the issue, and you should now be able to download our
files properly."

Re: Issue with McMaster Carr Insert Component - All Components are incorrect

Phil.E — Mon, 31 Jan 2022 17:15:58 GMT

Thanks for the update!