topic Bug in move palette - labels not showing in Fusion Support Forum

Bug in move palette - labels not showing

othmane — Tue, 24 Dec 2024 10:07:20 GMT

At random occasions when I try to move anything (sketch element, body, ...) the move palette appears with no labels. Only the input boxes but with no indication of which is which. Also the copy toggle box is missing.
Any palette appearing next to the move palette also becomes blank (the sketch palette in the case of the example attached).

I am not able to determine the exact conditions when this happens. But when it happens for one elements, it keeps happening for this elements, no matter what. I can restart fusion, restart the computer, still the same. Then I try to move another element and it works perfectly.

Re: Bug in move palette - labels not showing

Steven_Gao — Wed, 25 Dec 2024 02:13:00 GMT

It's a little weird behavior. Is it happened for a specific design or not? If yes, can you help to share the design file to us for further investigation?

Re: Bug in move palette - labels not showing

othmane — Wed, 25 Dec 2024 11:44:53 GMT

No it can happen on any design, at random occasions.

Here is one of the design where it happens. When I try to edit the sketch6, and try to move any of the lines, I have the same phenomenon.

https://a360.co/3VU2bIq

Re: Bug in move palette - labels not showing

TimelesslyTiredYouth — Wed, 25 Dec 2024 15:15:05 GMT

Hi @othmane

Please upload the file so we can see if the bug is reproducable normally with other people and if it's just you.

File > export > save as f3d on local drive > attach to post

Cordialement

Ricky

Re: Bug in move palette - labels not showing

g-andresen — Wed, 25 Dec 2024 16:39:52 GMT

Hi,

There is no download permission for the file.
If you are using a personal license, upload it using the method described by @TimelesslyTiredYouth

günther

Re: Bug in move palette - labels not showing

TimelesslyTiredYouth — Wed, 25 Dec 2024 18:07:29 GMT

Since when can the web viewers for designs become download methods?

*I take that back I found out that you can give download permisions via those web links

Re: Bug in move palette - labels not showing

othmane — Fri, 27 Dec 2024 07:55:44 GMT

Sorry for the lare reply. Here it is.

Re: Bug in move palette - labels not showing

TimelesslyTiredYouth — Sat, 28 Dec 2024 07:17:43 GMT

Hi @othmane ,

Thank you for the file,

I and others will review it on your behalf; however, can you answer a few additional questions, please?

Laptop model
Do you get the Fusion slow performance warning?
- If so, do you have your better performance setting turned to the correct mode?
  - e.g., shadow off, etc.

Kind regards

Ricky

Re: Bug in move palette - labels not showing

TimelesslyTiredYouth — Sat, 28 Dec 2024 07:45:44 GMT

Right my voice is gone for no reason, but what I was trying to say is that the sketch and move function both load for me on my design, so it's confirmed that it's not a design issue but something on your side

Here is a Slow performance and freezes working in any workspace in Autodesk Fusion that will provide ways to solve this.

I showed where you can change your settings to increase your performance instead of quality and ect...

Again If you get a warning that Fusion is running slowly, you will get a warning that enables you to open a small tab on the right of the screen with on/off choices to help improve performance,

I don't know how else to open it, but I'm hoping @g-andresen can help you there...

Cordialement

Ricky

*Apologies for the bad video quality.

Re: Bug in move palette - labels not showing

TimelesslyTiredYouth — Sat, 28 Dec 2024 07:49:59 GMT

Finally found it...

The graphic diagnostics ensures that you have all the correct peripherals, CPU, RAM to run F360, ect...

but more importantly you can edit your effect settings which can help with f360 performance...

Kind regards

Ricky

Re: Bug in move palette - labels not showing

othmane — Sat, 28 Dec 2024 13:27:26 GMT

I did not get any performance warning.

When I ran the graphic diagnostic the only warning I had was the GPU driver needed an update. I updated it and the warning disappeared but the problem is still there.

Attached are the graphics settings.

For info, I have completely unistalled and reinstalled fusion but still have the problem.