topic Re: Fusion 360 crash in Fusion Support Forum

Fusion 360 crash

swayamswastik.dash2021 — Wed, 09 Mar 2022 02:37:46 GMT

whenever I open my fusion 360 it gets crash, although my laptop specs meet all the requirement required for this. It was a serious issue because I cannot work efficiently with fusion 360. I think many of them are facing these same issues.

Re: Fusion 360 crash

RajkumarIlanchelian — Wed, 09 Mar 2022 02:50:08 GMT

@swayamswastik.dash2021

1. Did you recently update from Windows 10 to Windows 11?
2. In the uninstaller can you check to see which version of Fusion you are on?

We know of an issue on Windows 11 that could cause a crash on launch but uninstalling and reinstalling Fusion fixes it. We are still trying to identify root cause for that issue on certain Windows 11 customers.

Re: Fusion 360 crash

swayamswastik.dash2021 — Wed, 09 Mar 2022 03:07:28 GMT

ya, I have updated to windows 11... but it was working properly for a few months then suddenly it start crashing. the current version is 2.0.12164.

Re: Fusion 360 crash

RajkumarIlanchelian — Wed, 09 Mar 2022 03:35:11 GMT

@swayamswastik.dash2021 @This is exactly the issue we are trying to identify the root cause. We know an uninstall/reinstall fixes this but it could come back when we push another update. We are working to get this addressed as priority.

Re: Fusion 360 crash

RajkumarIlanchelian — Tue, 29 Mar 2022 17:50:22 GMT

Fusion 360 deployed an update 2.0.12665 yesterday that has the fix for the launch issue on Windows 11 discussed in this thread. You should be able to live update to this build without any issues and moving forward when we push out updates, there should be no problems to launch Fusion 360.

Please reach out if you continue to see launch issues.