topic Re: After the latest update I now need to log in every time I reopen Fusion............ in Fusion Support Forum

After the latest update I now need to log in every time I reopen Fusion............

FrodoLoggins — Tue, 24 May 2022 14:12:33 GMT

Re: After the latest update I now need to log in every time I reopen Fusion............

RajkumarIlanchelian — Tue, 24 May 2022 14:18:08 GMT

@FrodoLoggins Do you have screencast installed by any chance? Does uninstalling screencast help?

Re: After the latest update I now need to log in every time I reopen Fusion............

FrodoLoggins — Tue, 24 May 2022 14:59:37 GMT

I do not have screencast installed.

Re: After the latest update I now need to log in every time I reopen Fusion............

RajkumarIlanchelian — Tue, 24 May 2022 15:53:50 GMT

@FrodoLoggins Any other Autodesk products that you use a different account that is installed on your machine?

Re: After the latest update I now need to log in every time I reopen Fusion............

sethphillips97 — Wed, 25 May 2022 02:01:27 GMT

I am also experiencing this after today's update. macOS 11.4

Re: After the latest update I now need to log in every time I reopen Fusion............

Careless_ — Wed, 25 May 2022 04:10:29 GMT

same problem.

screencast not installed.

asks every time to log in.

macOS Big Sur on latest f360

Re: After the latest update I now need to log in every time I reopen Fusion............

alan.jonesXHXUF — Wed, 25 May 2022 07:42:46 GMT

Seems to have been a major login issues yesterday right around update release. I got this when I launched Fusion:

Clicking next took me to an even more pointless page:

Couldn't report it as any time I logged into the forum I was logged out as I tried to type, and all of the other support options logged me out on pressing submit!

Re: After the latest update I now need to log in every time I reopen Fusion............

Steven_Gao — Wed, 25 May 2022 08:02:44 GMT

Sorry for hearing this problem. Can you help to provide the diagnostics files for our development team to investigate it? Please refer to the picture to get the diagnostic log files.

Thanks,

Steven

Re: After the latest update I now need to log in every time I reopen Fusion............

Steven_Gao — Wed, 25 May 2022 08:17:38 GMT

This should be a different issue but I'm asking the reason from development team.

Thanks,

Steven

Re: After the latest update I now need to log in every time I reopen Fusion............

TrippyLighting — Wed, 25 May 2022 09:56:08 GMT

There is a thread on the German Fusion 360 forum where a number of users report the same thing.

Uninstalling Screencast appears not to be a solution and the OP in that thread does no have it installed to begin with.

Re: After the latest update I now need to log in every time I reopen Fusion............

Steven_Gao — Wed, 25 May 2022 12:40:04 GMT

Can you also provide the diagnostics log files to us for further investigation?

Thanks,

Steven

Re: After the latest update I now need to log in every time I reopen Fusion............

alan.jonesXHXUF — Wed, 25 May 2022 15:30:52 GMT

Here you go. Although Fusion is now running again accessing files is ultra slow, and pops up occasional random cloud related errors.

Re: After the latest update I now need to log in every time I reopen Fusion............

sethphillips97 — Wed, 25 May 2022 15:48:58 GMT

Here are my logs as well, if it helps. This is directly after launching fusion and signing in.

Re: After the latest update I now need to log in every time I reopen Fusion............

Careless_ — Fri, 27 May 2022 07:53:20 GMT

seems to be fixed in the latest mini-update

• macOS 11.6.6 Big Sur

• Fusion 360 2.0.13162

Re: After the latest update I now need to log in every time I reopen Fusion............

Steven_Gao — Fri, 27 May 2022 07:58:53 GMT

Thanks for providing the diagnostics log files! I have logged an internal defect to ask the development team to take a look. Will update to you when I get some feedback.

Thanks,

Steven

Re: After the latest update I now need to log in every time I reopen Fusion............

FrodoLoggins — Fri, 27 May 2022 12:24:34 GMT

It has not been fixed. Just installed the latest version and I had to log back in when I opened the new version of Fusion.

Logs attached.

Version: 2.0.13162

MacOS 12.4

M1 Max CPU

Re: After the latest update I now need to log in every time I reopen Fusion............

RajkumarIlanchelian — Fri, 27 May 2022 13:47:06 GMT

We are taking a look at the logs (thank you for providing the logs). Can each of you also let us know if you have any other Autodesk products installed on your machine?

Re: After the latest update I now need to log in every time I reopen Fusion............

FrodoLoggins — Fri, 27 May 2022 13:50:53 GMT

Fusion 360 is the only Autodesk product I have installed on my machine.

Re: After the latest update I now need to log in every time I reopen Fusion............

Careless_ — Tue, 07 Jun 2022 01:38:26 GMT

With the amount of times Fusion 360 crashes doing simple things like fillets, this has become a serious annoyance to the point where I've had to log in to F360 about 8 times in one hour. I can't even use the Inspection panel to measure distances between two things without this friggen program crashing and causing me loss of work.

having to log in again after feels like a slap in the face while I'm already down.

Please fix this issue.

Re: After the latest update I now need to log in every time I reopen Fusion............

sethphillips97 — Thu, 28 Jul 2022 03:18:28 GMT

This issue has been resolved (for me at least) as of 2.0.13168, thank you!

Edit: It doesn't *always* require a login now, but it still sometimes does. Still mildly irritating.

Edit Jul 27: Even after uninstalling and cleaning up Autodesk files multiple times, it still asks me to login on every launch. It's driving me absolutely mad.