topic Re: mouse offset problem in Fusion Support Forum

mouse offset problem

valar512 — Tue, 31 May 2022 17:56:12 GMT

Similar problem was described here but the solution does not apply to my situation as it is not just on the model but it is also affecting other parts of fusion.

https://forums.autodesk.com/t5/fusion-360-support/fusion-doesn-t-know-where-my-mouse-pointer-is/m-p/11076652#M147765

Basically, the cursor is in one position, but the selection is offset by a bit, making it confusing and difficult to select tools. Also, This was not happening a few days ago.

I am using macOC Monterrey on an M1ship

Here is a recording of the problem:

https://youtu.be/u_PfKgVJTv0

Re: mouse offset problem

lance.carocci — Tue, 31 May 2022 18:57:51 GMT

Hi @valar512,

Could you please give me some more details about your hardware environment?

Does this issue persist through restart? If not, does it start or stop with any particular behavior?
Have you recently changed display resolution or scaling, including when attaching/detaching an external dock or display?
Are you using a mixed DPI environment - that is, one display with Retina scaling enabled, and one without?
Are you using Fusion with macOS Spaces, such as in fullscreen, or windowed mode on a different virtual desktop?
Please note any potentially relevant display or input hardware, such as a 3DConnexion Spacemouse, Magic Mouse, external display model/specs, or cursor/input capture or mirroring software.

Thank you!

Re: mouse offset problem

valar512 — Tue, 31 May 2022 22:17:06 GMT

>>>Does this issue persist through restart? If not, does it start or stop with any particular behavior?<<<
Yes, I closed everything, re-started the laptop and the issue persist. Also, itt only seems to affect the work area.
>>>Have you recently changed display resolution or scaling, including when attaching/detaching an external dock or display?<<<
No
>>>Are you using a mixed DPI environment - that is, one display with Retina scaling enabled, and one without?<<<
No
>>>Are you using Fusion with macOS Spaces, such as in fullscreen, or windowed mode on a different virtual desktop?<<<
No
>>>Please note any potentially relevant display or input hardware, such as a 3DConnexion Spacemouse, MagicMouse, external display model/specs, or cursor/input capture or mirroring software.<<<
None, using the laptop and building trackpad, no external anything.

macOS Moneterey version 12.3.1
Chip Apple M1 Max
Memory 64 GB

Re: mouse offset problem

lucas.ballocchi — Thu, 21 Jul 2022 13:03:07 GMT

I have the same issue after the last 2 updates the pointer is offset making it hard to work. Also for the dropdown menu I have to hold the mouse button for the menu to display properly. The issue is with the trackpad and mouse. After reset the issue persisted even after a pram reset.

I have a MacBook Pro 2.6 ghz intelcore i7

Re: mouse offset problem

valar512 — Thu, 21 Jul 2022 18:00:45 GMT

I know this will not be of any help but the issue on my end resolved after a week. I tried everything without luck and even got used to the new quirks. After a week, the issue resolved but sadly I do know how what did the trick.

Best of luck!

Valar512

Mac M1max

OSmonterey

Re: mouse offset problem

rprovideo — Mon, 01 Aug 2022 19:23:09 GMT

I have the same problem. I do change between my laptop's screen and a bog screen on a USB-C dock in the office. Is there a solution?

Re: mouse offset problem

karina.harper — Mon, 01 Aug 2022 21:06:44 GMT

@rprovideo

We are tracking this issue internally as FUS-109399, the current workaround is to reset/resize the window - I double click on the top bar of the window and that resolves it for the session.

Cheers,

Karina

Re: mouse offset problem

lucas.ballocchi — Tue, 02 Aug 2022 12:03:08 GMT

Thank you, I think the latest update took care of the problem at least on
my end.

Re: mouse offset problem

lucas.ballocchi — Wed, 21 Sep 2022 14:14:07 GMT

I figured it out, at least for Mac User, the problems is caused when starting fusion in fullscreen mode, to get rid of it just leave fullscreen mode , close fusion and then open it again and the problem disappears.

Re: mouse offset problem

karina.harper — Wed, 21 Sep 2022 15:29:35 GMT

@lucas.ballocchi are you still seeing this behavior? I am not seeing this when I launch in fullscreen mode. All looks correct to me. What build of Fusion are you on?

Cheers,

Karina

Re: mouse offset problem

lucas.ballocchi — Wed, 21 Sep 2022 15:49:51 GMT

Yes, it just started today again probably after the update. Fusion version:
2.0.14113 MacOS 12.5.1 x86_64 Macbook Pro 15,1.
Solved itself after restarting in windowed mode.

Re: mouse offset problem

karina.harper — Wed, 21 Sep 2022 17:29:11 GMT

@lucas.ballocchi

Hm.. I'm on nearly the exact same setup and I can't reproduce when launching in fullscreen.

Karina

Re: mouse offset problem

Piotrek_Szarek — Thu, 22 Sep 2022 11:13:29 GMT

Hi ,

Today I had same problem , I wanted to post it but I found this thread .

I didn't change any hardware or software , I was opening F360 randomly ( fullscreen / window )

Im using external monitor with another resolution and windows size .

to solve it I plugged off monitor , switch to window mode , fusion is good , plugged monitor . Now it works in fullscreen and in window correctly .

Unplugging monitor only , doesn't solve the problem.

MacBook Pro 2019 , newest macOS .

Re: mouse offset problem

JWolf2 — Sun, 09 Mar 2025 17:09:31 GMT

That actually worked for me. Then I just manually resize the window, but do not let it go full screen. Thanks. I love Fusion, but this problem made it extremely hard to work with.

Re: mouse offset problem

JWolf2 — Sun, 09 Mar 2025 17:18:14 GMT

I looked further down in the comments. I saw one from a couple of years ago. Try clicking on the top of the page and pull down slightly to get it to come out of full screen, or click the box to make it come out of full screen (restore down) and that fixed it for me. Something about being in full screen screws it up.