topic COMPLAINTS ABOUT FUSION 360 in Fusion Support Forum

COMPLAINTS ABOUT FUSION 360

20200407RCFPA — Wed, 01 Jun 2022 16:21:17 GMT

First of all, why isn't there a place explicit for complaints? Even to say that something is wrong I'm having a hard time.

Fusion 360 is a nice app BUT for some unknown reason every time I open my computer it starts to show me more than 5 tabs, every 2 minutes, about a supposed "BUG REPORT" that didn't happen. Just because, supposedly, the app was closed out of nowhere. And it wasn't so I don't understand why it keeps popping up??? It keeps interrupting my work cause when the tab pops up it stops my computer. It's frustrating, it doesn't make sense.

Re: COMPLAINTS ABOUT FUSION 360

TheCADWhisperer — Thu, 02 Jun 2022 12:25:59 GMT

This is a good place to state your complaints.

But you will have to provide actionable information if you want to resolve.

Can you post screen shots of what you see? (Shift Win S and Ctrl v on Windows, I think there is something similar on Mac.)

Better yet - An Autodesk Screencast recording of the behavior you observe.

I can tell you - I am not observing behavior anything like what you describe in words.

Re: COMPLAINTS ABOUT FUSION 360

Phil.E — Thu, 02 Jun 2022 14:50:09 GMT

For complaints? You are in the right place.

It sounds like you are hitting this problem.

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/An-error-report-is-generated-for-an-unnamed-Autodesk-product-when-launching-and-working-in-Fusion-360.html?_ga=2.141211510.577307621.1654006118-1898919450.1653090954

A little more detailed steps:

When this problem occurs, launch activity monitor
Find AdSSO-v2
Double click on it
It will open another UI that shows it's path
Click and go to the path
Delete AdSSO-v2
Go to trash can and delete it there as well
If you have other Autodesk products that you never use remove that as well