topic Re: Read Access Denied in Fusion Support Forum

Read Access Denied

balunist — Fri, 10 Jan 2025 01:04:59 GMT

When I retied to open my main project with all files (5 years worth of projects) I get a blue message displayed saying "Read Access Denied". When I viewed things in the cloud the project is empty. No files.

Earlier today the files were there and when I went to open a file a message popped up saying that I needed to tranfer my file, which are private, to a team in order to access future features. I said yes and when I restarted fusion later this condition occurred. Can the Fusion team restore from backup. Loosing these files would be devastating.

Thanks in advance for help and advise.

Bill

Re: Read Access Denied

RajkumarIlanchelian — Fri, 10 Jan 2025 02:16:05 GMT

@balunist Can you refer the article https://help.autodesk.com/view/fusion360/ENU/?guid=FT-SWITCH-BETWEEN-TEAMS and follow the access the hub switcher in Fusion segment and switch to the new team that you created? Does that help?

Re: Read Access Denied

balunist — Fri, 10 Jan 2025 04:08:40 GMT

Unfortunately not. The new hub create, which is labeled default, is
missing my main project which contained files from the last 5 years.
Could it be that the transfer failed?

Re: Read Access Denied

balunist — Fri, 10 Jan 2025 04:49:07 GMT

OK, when I viewed the project on the web there were some prompts when stated that changes were being made and it walked me through selecting a team and initiating a transfer. With the targeted team selected it is all there.

I sorry to waste your time. I did experience some discomfort missing a great deal of important work.

Thanks for your quick response! I will accept your response and close this.

Bill