topic File cause fusion to crash when closed in Fusion Support Forum

File cause fusion to crash when closed

Garrett_Wade — Sat, 09 Jul 2022 15:30:14 GMT

This file seems to work fine while in the file and seems to save ok....but 100% of the time fusion is crashing when the file is closed.

If I save the file and continue to work it seems to be ok so far but when I close the file I get the crash which is making me nervous to devote more time if i'll need to remake it since this is corrupt. I've tried this on a m1 mac and on a new windows machine and experience the same issue. The 2 computers I tried it on are also logged into different fusion accounts (but on the same shared team).

*edit*
also noticing as I upload this the f3d file is much larger in size than i'd expect?

Re: File cause fusion to crash when closed

jhackney1972 — Sat, 09 Jul 2022 20:02:33 GMT

Your file had some major issues in the Manufacturing Environment. I stripped that all out so you will have to recreate your tool paths, there were a lot of errors in the ones you had, on the new file. You also had attached two machine layouts to the file. You probably only need one. Corrected model is attached.

Re: File cause fusion to crash when closed

Garrett_Wade — Sun, 10 Jul 2022 20:14:24 GMT

@jhackney1972

Can you expand on what you mean by "major issues"?

I didn't want to change the file at all from the state it was in to try and find the cause/source of the issue.

Many of the tool paths were duplicates/tests until I decided a direction I wanted to go to make this. Some of them in a state of being a valid tool path and some not. You are correct that in this particular case I only need a single machine attached but I'm actually not sure how to see/remove only 1 machine outside of adding it to a setup?

Regardless stripping all of that out the file you uploaded does open and close fine on my end. But is the suggestion that more than one machine in document or invalid toolpaths is what caused an issue? I can't count the amount of times i've saved files that have similar so I could finalize them later and have not run into this issue?

Just trying to get to the bottom of this to better understand and be able to avoid it in the future.

Re: File cause fusion to crash when closed

Garrett_Wade — Sun, 10 Jul 2022 20:41:04 GMT

Playing with this more I took the original file and found where to remove the extra machines in the document. After removing all of the machines from the document but not touching any of the tool paths the document no longer crashes fusion.

I suppose this solves the problem in the short term but doesn't answer WHY it was crashing?

Re: File cause fusion to crash when closed

Steven_Gao — Tue, 12 Jul 2022 06:45:34 GMT

Thank you for reporting the problem and providing the dataset. I can reproduce the crash problem on the latest build too. I have logged an internal defect(CAM-38209) to ask our development team to take a look at the crash issue.

Thanks,

Steven

Re: File cause fusion to crash when closed

Garrett_Wade — Wed, 13 Jul 2022 13:48:49 GMT

@Steven_Gao perfect, thank you!