topic Re: Unable to Open Fusion 360 on Mac in Fusion Support Forum

Unable to Open Fusion 360 on Mac

agnbtsmom — Wed, 27 Jul 2022 20:47:30 GMT

Hello. I recently tried using Fusion 360 on my Mac - a device on which it worked a couple of years ago, but does not anymore (I have been using Fusion 360 on my Windows laptop during that time). I get this error whenever I attempt to launch Fusion 360 on my Mac, although it still seems to work just fine on my laptop. I have tried all of the methods in this article (https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/complexsolutions/complex_solution_path/message-sign-failure-there-was-error-while-logging-fusion-360.html), but none of them have fixed the issue. I have tried using the cleaner tool to remove all Fusion 360 files from my Mac multiple times, but I still get the same error. Any help with this issue would be greatly appreciated.

Re: Unable to Open Fusion 360 on Mac

praise.tomWX9P2 — Thu, 28 Jul 2022 05:21:22 GMT

Hi @agnbtsmom
Could you please refer to the following article and let us know about the status of the issue
"Sign in Failure: There was an error logging in" when launching Fusion 360 after changing timezones
If the timezone sets correctly please refer to the following article
"Sign in Failure. There was an error logging in to Fusion 360" when Fusion 360 has been previously signed into before

Regards
Praise Tom

Re: Unable to Open Fusion 360 on Mac

agnbtsmom — Thu, 28 Jul 2022 15:13:53 GMT

That fixed it. Thanks for your support!