topic Re: mac trackpad not working anymore in Fusion Support Forum

mac trackpad not working anymore

prettygoodnotbad — Mon, 26 Sep 2022 22:17:49 GMT

Using macbook pro m1 2020, trackpad, native trackpad enabled.

Since a couple of weeks ago my track pad stopped orbiting and panning properly. If I pan or orbit it'll only make tiny (and very "laggy") micro movements rather than correctly respond to my gestures.

I'll usually end up dragging around the little orbit icon on the top right out of necessity, but then for some reason the movement on the track pad will end up stuck on free orbit without anyway of untethering. I then have to restart fusion.

This is different than the problem before "native trackpad" feature was released because it doesn't only happen after the screen goes to sleep. The trackpad is essentially continually not working properly.

Re: mac trackpad not working anymore

bentwookie — Tue, 27 Sep 2022 22:22:46 GMT

I haven't been following the bug too closely lately (I've kinda given up on using my Mac for the moment) but there's been some chatter in the forum about a bug which breaks the trackpad when you go in and out of a drawing.

I believe this is one of the threads about it: https://forums.autodesk.com/t5/fusion-360-support/mac-trackpad-zoom-pan-bug/td-p/6657339

Re: mac trackpad not working anymore

prettygoodnotbad — Wed, 28 Sep 2022 15:36:18 GMT

Right ok I will follow this thread, it seems like the conversation has morphed to what my current problem is. The thread looks like a pit of despair but hopefully something comes out of it.. 8 years of people complaining though, I won't hold my breath!

Re: mac trackpad not working anymore

1Macaddict — Thu, 13 Oct 2022 22:16:04 GMT

I'll follow the other thread but thought I'd give an update here also.

It does appear to be when you open a drawing (I created a new drawing to test it vs opening an existing drawing) and the track pad stops working as expected. All I can do is a two finger zoom, no rotation.

I tried to turn off the preview feature for the Mac Trackpad and turn it back on and still the same problem unless I restart Fusion 360.

Fusion 360 2.0.14337

MacBook Pro 2021

Apple M1 Max

64 GB Mem

Re: mac trackpad not working anymore

prettygoodnotbad — Thu, 13 Oct 2022 22:30:54 GMT

you are right, I didn't realise that was what was going since I almost always have a drawing open. I also tested it and saw the same issue

Re: mac trackpad not working anymore

nkburdick — Thu, 20 Oct 2022 17:06:45 GMT

I have the same issue as well. Trackpad Gestures break after opening a drawing. They are mostly back after restarting Fusion, but the pan and zoom are very slow. There used to be the typical Mac Interial pan, which is nice and consistent with my other apps, but that is gone.

Re: mac trackpad not working anymore

1Macaddict — Thu, 20 Oct 2022 17:09:50 GMT

I just updated Fusion this morning and all is well for me. I believe the update resolved the issue. Give that a try.

Re: mac trackpad not working anymore

nkburdick — Thu, 20 Oct 2022 17:14:02 GMT

Ok, I just updated. It doesn't break with the drawing, but I don't have inertia on the panning... do you?

Re: mac trackpad not working anymore

1Macaddict — Thu, 20 Oct 2022 17:27:38 GMT

I'm sorry, I'm not clear what you are asking. For me, everything seems to work as it did before. Can you help me understand what you are not seeing? Thx much

Re: mac trackpad not working anymore

nkburdick — Thu, 20 Oct 2022 18:16:49 GMT

Sure thing. I have my mac set to inertial scrolling. When you scroll or pan on pretty much any native Mac App or app that was designed to work with Mac, the pan or scroll comes to a gradual stop instead of just instantly stopping when your finger comes off. With Fusion 360 now, it's very slow to pan around using my two-finger pan. It's like I have to push the panning extra far to get a response from the model. It's referenced in the following forum post:

https://forums.autodesk.com/t5/fusion-360-design-validate/panning-with-trackpad-is-slow/td-p/6940279

To replicate the behavior, trying panning around a model with the two finger pan, then try clicking the pan hand and drag around... the speed is dramatically different.

Does that make sense? I have attached a screencast as well to help explain.

Re: mac trackpad not working anymore

1Macaddict — Thu, 20 Oct 2022 18:52:08 GMT

Well that's interesting 🙂 Thank you for the explanation and screencast. I didn't realize that the option was in the accessibility settings. I checked and mine is turned on. Scrolling on a browser window does what you describe, slowly decelerates when I scroll up or down as it should.

In Fusion it also works like that in areas like the Data Panel when I'm scrolling up and down.

I don't believe I have ever seen that behavior when I pan, zoom or orbit. I don't see anything different from what I was seeing before after updating this morning.

If there is something else you would like me to try, just let me know.

Re: mac trackpad not working anymore

nkburdick — Thu, 20 Oct 2022 22:14:09 GMT

Thanks for confirming. I swear it moved faster before in the model space, but maybe I'm mistaken. I'll monitor the other thread as well and see if Autodesk has plans to update. It would be nice to move around the model a bit faster.

Re: mac trackpad not working anymore

Hamid_M — Wed, 02 Nov 2022 12:59:54 GMT

While the bug where opening a drawing my have been fixed according nkburdik and 1Macaddict, the original post was about sleep breaking the trackpad behavior, that seems to still be an issue...

Re: mac trackpad not working anymore

1Macaddict — Wed, 02 Nov 2022 15:18:44 GMT

Give this a try hamidJKETL,

I am running Ventura 13.0 so this will look a little different on previous versions of the OS. The System Settings looks have changed dramatically in 13.0

Go to your System Settings, select Battery, select Options, next to Wake for Network Access select either Always or Only on Power Adapter. I have mine set to Only on Power Adapter but Always should work also.

If you need help finding it, let me know.

Re: mac trackpad not working anymore

Hamid_M — Thu, 03 Nov 2022 06:15:15 GMT

Wow @1Macaddict that seems to have worked! Thank you!