File missing

TheWebExpert — Wed, 26 Oct 2022 13:08:10 GMT

I am missing a file. I have looked both on the list in the program and online, and I cannot find it. I did NOT delete this.

Re: File missing

jhackney1972 — Wed, 26 Oct 2022 14:21:11 GMT

You give no information on the type of file. Is it a model, drawing file, application file, etc.

Re: File missing

TheWebExpert — Wed, 26 Oct 2022 15:23:06 GMT

It is a 3D model that I created. It has mysteriously disappeared from the lists.

Re: File missing

karina.harper — Wed, 26 Oct 2022 16:59:27 GMT

@TheWebExpert

Can you share your log files from any computers you have been working on?

What is the name of the file?

Also, do you see it in your 'recent files' at all?

Karina

Re: File missing

TheWebExpert — Thu, 27 Oct 2022 01:47:53 GMT

It's not in Recent Data. The file was called "RTG."

Re: File missing

karina.harper — Thu, 27 Oct 2022 16:26:54 GMT

@TheWebExpert

On the web, can you check your trash? Go to the project it should be in, then open the trash at the top. I see a 'delete' action occurring in the logs at 4:45pm on 10-24 of the file RTG. If you didn't initiate that, that is concerning. I'm investigating some other data loss issues as well.

20221024T164524 I 2332 Workflow start: delete 1-6356f963-39f40f9e569943b89a772c24 20221024T164530 E 4300 Network failed request - response NOT OK: URI:https://developer.api.autodesk.com/wipdata-serv/storage/v3/lineages/urn:adsk.wipprod:dm.lineage:kYhgE1YoTEaBZiwMztsZZg ...X-Request-ID: ContentBrowser_c462a7c4-143d-49c7-aa69-08b31f7cd3f9__fileRefresh_urn.adsk.wipprod.dm.lineage.kYhgE1YoTEaBZiwMztsZZg ...response: HTTP/1.1 404 Not Found Connection: keep-alive Content-Encoding: gzip Content-Length: 84 Content-Type: application/json Date: Mon, 24 Oct 2022 20:45:29 GMT Strict-Transport-Security: max-age=31536000; includeSubDomains Transfer-Encoding: chunked Vary: Accept-Encoding X-Content-Type-Options: nosniff X-Frame-Options: DENY X-XSS-Protection: 1; mode=block {"errorCode":"LIN_NOT_FOUND","errorClass":"ApiError","message":"Lineage not found."} ThreadID: 4300, Function: Ns::Network::ReqUtils::logRequestError, Line: 322 20221024T164530 D 2856 ActiveDocumentCache: uploader thread started 20221024T164530 I 2856 [OS3] START uploadFile file:login__ActiveDocuments urn:adsk.objects:os.object:fusion.prefs.login/5YJQQXGWQVP5__ActiveDocuments 20221024T164530 I 22984 PushNotification broadcasting 0007 a360prod%3Agroup%3A19395472 groupSubscription {"message":[{"message":{"wipVersionUrn":"urn:adsk.wipprod:fs.file:vf.kYhgE1YoTEaBZiwMztsZZg","state":"CONTENT_AVAILABLE","name":"RTG","parentFolderUrn":"urn:adsk.wipprod:fs.folder:co.Vrr6ZCdzTVqQAFuE7hkvig","lineageUrn":"urn:adsk.wipprod:dm.lineage:kYhgE1YoTEaBZiwMztsZZg","projectDmid":"a360prod:group:19395472","branch":"master","branchUrn":"urn:adsk.wipprod:dm.branch:BjAfJ-GMSxGlauIW2LASnQ","eventType":"WipFileDelete","eventId":"0bcfe3c3-7a62-405d-a99c-cdd80af3f27d","sourceServiceTrackingId":"ContentBrowser_68a72bc0-23c2-4b55-893c-d4b842051299__filesDelete_urn.adsk.wipprod.dm.lineage.kYhgE1YoTEaBZiwMztsZZg-Clone-0.WIP-bc5209e8-f29a-4303-8085-2abf78ea4cd4"}}],"channelStatus":["available"]} 20221024T164530 I 2856 [OS3] GET 200 /oss/v2/buckets/fusion.prefs.login/objects/5YJQQXGWQVP5__ActiveDocuments/signeds3upload file:login__ActiveDocuments requestId:f360_ActiveDocuments__1-6356f96a-acf546460244450299b0a957 dt=0.27 key=AQICAHif~ily6OqA= expires=2022-10-27T00:00:00Z ttl=184470 urls=1 (1)

Cheers,

Karina

Re: File missing

TheWebExpert — Thu, 27 Oct 2022 17:59:53 GMT

Yes, it was there. Thank you SO much! I worked very, very hard on this design, and didn't want to lose it - even though I've printed most, if not all of the parts. I might have deleted it by accident.

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