topic Re: Corrupt file in Fusion Support Forum

Corrupt file

simonrk — Thu, 17 Nov 2022 01:19:44 GMT

all of my files are corrupt and impossible to open what so ever, pleas help.

Re: Corrupt file

RajkumarIlanchelian — Thu, 17 Nov 2022 01:59:38 GMT

@simonrk Can you please provide more information? What is happening? Are you seeing some errors on opening them? If so what errors?

Are you able to create new designs? Can you confirm if you are online?

Re: Corrupt file

simonrk — Thu, 17 Nov 2022 02:05:32 GMT

So, I get the message that the files are corrupt and can’t be accessed. I have tried to download them and upload them but nothing seems to work. I can create a new file and design on that, but most of my files are all “corrupt” and I don’t know why.

Re: Corrupt file

RajkumarIlanchelian — Thu, 17 Nov 2022 02:13:30 GMT

@simonrk Would you be able to invite raj.kumar.ilanchelian@autodesk.com into that project, please? We can take a look to see what could be happening.

Re: Corrupt file

jhackney1972 — Thu, 17 Nov 2022 02:13:35 GMT

So what is the Fusion 360 version number you are using? You can find this dialog box under help "?" and then About. It may be your version is way out of date.

Re: Corrupt file

simonrk — Thu, 17 Nov 2022 02:20:32 GMT

I am at 2.0.14793

Re: Corrupt file

jhackney1972 — Thu, 17 Nov 2022 02:26:58 GMT

That is the current version so that is not the issue. Do you have one of the files that Fusion 360 says is corrupt that you can share? If you have it on your hard drive, you can attach it to a reply post. You can also go into your Web Database and download the file, then attach it.

Re: Corrupt file

simonrk — Thu, 17 Nov 2022 02:36:42 GMT

I got the file but it seams to be a bit too large...

Re: Corrupt file

simonrk — Thu, 17 Nov 2022 03:02:13 GMT

https://a360.co/3gdPWVa

Re: Corrupt file

dsouzasujay — Thu, 17 Nov 2022 05:30:30 GMT

Hi @simonrk

We are not able to download the file, from this Hyperlink (https://a360.co/3gdPWVa)
Could you please share a new link? or Would you be able to invite me (Sujay<dot>dsouza<at>autodesk<dot>com) to that project?

Re: Corrupt file

simonrk — Thu, 17 Nov 2022 15:02:30 GMT

maybe this work

https://www.dropbox.com/s/vms4aa14yju5394/RUG%20am1-hydr.f3d?dl=0

Re: Corrupt file

dsouzasujay — Thu, 17 Nov 2022 17:19:18 GMT

Hi @simonrk

Yes, i'm able to download the file, We will get back once we identify the problem.

Please don't accept the solution until it solves your problem.

Re: Corrupt file

simonrk — Thu, 17 Nov 2022 18:12:32 GMT

How can I avoid corrupt files in the future?

Re: Corrupt file

jhackney1972 — Thu, 17 Nov 2022 21:43:41 GMT

I was able to download and successfully open the file you posted to Dropbox.

Re: Corrupt file

simonrk — Thu, 17 Nov 2022 21:53:32 GMT

Ok, soo… why am i not able to open the same file from my downloads?

Re: Corrupt file

jhackney1972 — Thu, 17 Nov 2022 21:58:09 GMT

I have no idea? It took over 6 minutes to open it, maybe you are not patient enough. Fusion 360 looks like it is locked up but it is still chewing away at it. I save it to cloud drive if you need it.

Re: Corrupt file

simonrk — Thu, 17 Nov 2022 22:11:32 GMT

I have tried to open it many times but the message I get is that the file can’t be opened and that it is corrupted.

Soo… where could I find it again?

Re: Corrupt file

simonrk — Thu, 17 Nov 2022 22:14:42 GMT

Re: Corrupt file

jhackney1972 — Thu, 17 Nov 2022 22:41:00 GMT

We will try a Share first.

https://a360.co/3EHm799

Re: Corrupt file

jhackney1972 — Fri, 18 Nov 2022 00:19:49 GMT

Did the Shared link work, can you open your model?