topic Re: Won’t let me open, due to customize My Fusion in Fusion Support Forum

Won’t let me open, due to customize My Fusion

giannettimad — Wed, 29 Jan 2025 21:49:33 GMT

It won’t let me scroll down to confirm or exit out of the app. help.

Re: Won’t let me open, due to customize My Fusion

jhackney1972 — Wed, 29 Jan 2025 21:56:19 GMT

You just need to select one of the Fusion Environments you wish to start Fusion in when you start up. Select on of the pictures on the palette. There is no OK or Accept button.

Re: Won’t let me open, due to customize My Fusion

giannettimad — Thu, 30 Jan 2025 00:10:29 GMT

i did, but it still won’t go away

Re: Won’t let me open, due to customize My Fusion

jhackney1972 — Thu, 30 Jan 2025 00:20:44 GMT

I do not know what to tell you. Close Fusion, using the Task Manager if needed, restart and see if you have better success.

Re: Won’t let me open, due to customize My Fusion

TimelesslyTiredYouth — Thu, 30 Jan 2025 06:55:12 GMT

You said "due to customise My Fusion" @jhackney1972 ,

Can you clarify and give some further context so we can help?

Re: Won’t let me open, due to customize My Fusion

Doubletop_ — Thu, 30 Jan 2025 08:48:40 GMT

It would appear that, in the latest upgrade the "we know best" brigade have decided we need a whole new start up page without telling us its purpose and how to get back to what we are used to seeing. So how do we get back there please?

And yes I have dutifully selected one of the pictures and I get three columns which I don't want to see but there is now obvious way of closing them or changing the content

Re: Won’t let me open, due to customize My Fusion

Doubletop_ — Thu, 30 Jan 2025 08:59:58 GMT

After much clicking around to see what happens the offending screen has been removed. Select one of the images, for example "design" and you get to the three column screen. The right hand column is much like a design page with a tab at the top and an X in the right hand side of the tab. Click that X and you just about get back to normal .

Sorry no screen shots, I shut down and restarted and it starts up as normal so I can't give any examples

Re: Won’t let me open, due to customize My Fusion

s_voskamp1 — Sat, 15 Feb 2025 10:43:23 GMT

After selecting design, I've pressed tab .

A small edge of a button appears.

I don't know what I've done then, enter or more tabs, but it worked