topic Re: This page got stuck. in Fusion Support Forum

This page got stuck.

minourat — Thu, 09 Feb 2023 20:51:56 GMT

I tried to post a question, but this page got stuck I tested with Google Chrome and Microsoft Edge.

Re: This page got stuck.

TheCADWhisperer — Thu, 09 Feb 2023 20:57:51 GMT

@minourat

Can you Reply to this message with your question?

Re: This page got stuck.

minourat — Thu, 09 Feb 2023 21:42:21 GMT

After writing three lines, the brower got frozen. A warning "Waiting for c.go-mpule.net ..." was shown.

Re: This page got stuck.

TheCADWhisperer — Thu, 09 Feb 2023 22:46:10 GMT

Can you File>Export your *.f3d file to your local drive and then Attach it here to a Reply?

There is a Report Website Issue at the very bottom right of Reply..

Re: This page got stuck.

minourat — Sat, 11 Feb 2023 05:21:58 GMT

The problem occurred only when I started to write a question for the Community Forum. Therefore Fusion 360 is not involved. Now Microsoft Edge started to work correctly. Google Chrome does not get stuck, but a page almost empty is displayed. When these programs got stuck, the whole screen was occupied by the stuck program, but I could kill it by using Task Manager.

Re: This page got stuck.

TheCADWhisperer — Sat, 11 Feb 2023 12:26:21 GMT

@minourat

Is this the issue that you are attempting to report?

Re: This page got stuck.

minourat — Mon, 13 Feb 2023 17:29:50 GMT

I want to know if the problem occurs only for me or for many people.

Will this comment be posted in Forum or sent to the person who replied
to my post?
I am using the Reply page of Thunderbird as it was opened when I clicked
Reply to the message I received.

Re: This page got stuck.

TheCADWhisperer — Mon, 13 Feb 2023 23:40:46 GMT

@minourat wrote:
I want to know if the problem occurs only for me or for many people.

@minourat
What problem?

You did not confirm if the image that I posted is the issue that you observed.

(I asked a specific question with a binary yes/no answer in my previous reply.)

I am still trying to identify your true problem description.

Tip: You can use the Windows commands Shift Win S and Ctrl v to grab screen capture of what you see and Paste into a Reply.

Re: This page got stuck.

minourat — Tue, 14 Feb 2023 05:49:18 GMT

When I clicked Reply in the notification message of your response, a Reply window of Thunderbird
window was opened. Is this normal? This notification message was sent to my mail account from Autodesk Community <noreply@community.autodesk.com. My Reply is probably not read by anyone.

When the situation was very bad, Google Chrome and Microsoft Edge both
got stuck, and the only thing I could do was to kill the browsers by
using Task Manager. I tested with Chrome about one hour ago and
received a message similar to what you showed. When I selected Leave,
the web page was closed. I tested again about 20 minutes ago, then no
error occurred while I was typing.

When the browser gets stuck, I probably cannot take a screen shot.

Re: This page got stuck.

minourat — Tue, 14 Feb 2023 06:04:23 GMT

> I asked a specific question with a binary yes/no answer in my previous reply.

While I am writing this page, I received the following warning.

Leave Site

Changes you made may not be saved

Leave Cancel

This is similar to what happened to you.

A strange difference is that the screen was covered by another page which was semi-transparent. Please look at the screenshot attached. At the bottom you will see "> I asked a specific question with a binary yes/no answer in my previous" which is at the beginning of my previous response. You also see "Leave Cancel" although it is not clear.

Cancel"

Re: This page got stuck.

TheCADWhisperer — Tue, 14 Feb 2023 12:01:33 GMT

@minourat wrote:

I tested with Chrome about one hour ago and
received a message similar to what you showed.

When the browser gets stuck, I probably cannot take a screen shot.

This doesn’t sound like exactly the same issue.

The Windows commands should not be dependent on browser web page getting stuck.

I have email notifications turned off so that I do not get bombarded with information that is of no interest to me. It sounds like you have found a way around the issue by using a different browser.

The reason I asked specific question is I was trying to gather evidence of a specific issue to report to the Autodesk forum feedback. Apparently they have installed a voting system that it would imply issues need to get significant number of votes to get attention.

Re: This page got stuck.

minourat — Wed, 15 Feb 2023 18:20:42 GMT

> The reason I asked specific question is I was trying to gather evidence of a specific issue to report to the Autodesk forum feedback.

Another strange thing happens. After I login, when I click the Sign-In button at top-right and try to scroll down the content of the pane opened, the page containing the pane is scrolled instead of the content of the pane.

This problem does not happen on another computer. I am using Microsoft Edge.