topic Re: Update failed in Fusion Support Forum

Update failed

asmhome — Fri, 10 Feb 2023 14:41:00 GMT

Designs created on my other computer will not load. Also, an update message is found, however update does not complete. It gets to 98% they fails. I have tried many times. I also tried to reinstall Fusion 360, but get a similar error. I have attached my log

Re: Update failed

dooyoul_chung — Fri, 10 Feb 2023 15:35:23 GMT

Hi @asmhome
Thank you for sharing log file.
Based on log file, your %localappdata% folder set as read only. So update won't able to update some of file under
%localappdata%\Autodesk\webdeploy\production.
Could you make sure your %localappdata% folder has access right and try again?
Try to reboot your machine to see this issue happen due to the OS issue.

Thanks,

Re: Update failed

asmhome — Fri, 10 Feb 2023 18:23:43 GMT

I found a way to resolve the issue. I uninstalled Fusion 360, then
followed online instructions to manually remove a dozen or so directories
in AppData.
The reinstall worked fine. All issues seem normal now.

I do have a "hobby-ist" personal free version I must renew each year. For
some reason the trial date has been reset and is counting down from 28 days
again. I am assuming I will be able to renew my free version once it gets
to 0 days like I normally did before.