topic Re: Fusion Personal installer failing in Fusion Support Forum

Fusion Personal installer failing

anatolehowie — Sun, 16 Feb 2025 10:24:19 GMT

I've had F360 for a while now and today it just refused to launch so I deleted it and tried to install again. It shows a window saying 'permission problem' saying it is unable to write files to my computer but I never got a pop up asking for me to allow permissions, even in system settings (i use mac) nothing shows up. I've attached my log file below.

Re: Fusion Personal installer failing

anatolehowie — Sun, 16 Feb 2025 14:56:00 GMT

Everyone, ignore this post. I managed to get it working again after thoroughly deleting any leftover files that weren't deleted the first time.

Re: Fusion Personal installer failing

RajkumarIlanchelian — Sun, 16 Feb 2025 19:31:59 GMT

@anatolehowie

Please try below steps to install Fusion.
1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder)
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again