topic Downloading files in Fusion Support Forum

Downloading files

Anonymous — Mon, 29 May 2023 15:05:20 GMT

I'm on an FRC Team, and we were wanting to preserve our robot CAD from our 2022 season. The main administrator of the team on Fusion is now gone, and whenever we try to download the file, it doesn't allow us to do it. Most of the files are corrupted and are unable to open or repair. I was specifically wanting v103, as it has surprisingly stayed in-tact, but it's not allowing me to download it. It would be much appreciated if someone could help us out with this issue. Thanks!

Re: Downloading files

TheCADWhisperer — Mon, 29 May 2023 19:26:14 GMT

Show screenshot(s) of the error(s) you get.

Re: Downloading files

HughesTooling — Tue, 30 May 2023 13:04:30 GMT

@James.Youmatz Is usually able to help with these sort of problems.

Re: Downloading files

Anonymous — Tue, 30 May 2023 17:15:22 GMT

I'm pretty sure I have access to everything as admin, so I don't understand why I can't open it or even download it

Re: Downloading files

HughesTooling — Tue, 30 May 2023 17:38:14 GMT

I think if someone creates a project on your team hub you still need them to grant you access even if you are the hub Admin. Just tried to access a project my nephew created and it's asking me to get approval from him.

You can see here The project has no Admin set so only the owner can approve. Can you access all the projects?

Re: Downloading files

Anonymous — Tue, 30 May 2023 22:54:13 GMT

I'm pretty sure I have access to everything that the file uses, as we kept everything under 1 main project split off into multiple folders.

Re: Downloading files

Anonymous — Sat, 12 Aug 2023 12:22:53 GMT

@James.Youmatz could you help me out with this issue?