topic Re: Fusion 360 is not going online in Fusion Support Forum

Fusion 360 is not going online

gorelli — Thu, 03 Aug 2023 09:33:49 GMT

The Job status is: Working offline: Outage detected

How can I have Fusion 360 working online? I urgently need this as I have all my projects online.

Re: Fusion 360 is not going online

jhackney1972 — Thu, 03 Aug 2023 11:18:37 GMT

You did not say what your computer operating system was? If Windows, I would start by temporarily turning off the Windows Firewall completely. It this works, then I would take a look at this webpage for proper settings for your Firewall.

Another test is called out in Message #2 for this Forum thread.

It may seem trival, but have you re-started your computer lately? How do other applications work that require the internet?

Re: Fusion 360 is not going online

adam.selfCMJJ7 — Thu, 03 Aug 2023 12:09:38 GMT

I'm having the same issue.

Re: Fusion 360 is not going online

MaartenW-Tec — Thu, 03 Aug 2023 12:10:44 GMT

Me to

Re: Fusion 360 is not going online

seth.madore — Thu, 03 Aug 2023 12:24:50 GMT

We do have a small issue going on at the moment:

You can follow here: https://health.autodesk.com/

Re: Fusion 360 is not going online

seth.madore — Thu, 03 Aug 2023 12:36:17 GMT

The issue appears to be resolved...

Re: Fusion 360 is not going online

gorelli — Thu, 03 Aug 2023 15:14:37 GMT

Thanks a lot for the support. I was resetting Fusion and after it was able to go online.

Best

Federico

Re: Fusion 360 is not going online

ionC2 — Thu, 03 Aug 2023 16:51:11 GMT

FSTORE_ACM_NOT_AVAILABLE - Error in ACM service not available

Unable to complete operation due to heavy system load.

Can't open anything. Autodesk health status shows green on the website, but this is in Fusion 360:

Re: Fusion 360 is not going online

Andrewski31 — Thu, 03 Aug 2023 16:58:16 GMT

NOPE

Re: Fusion 360 is not going online

seth.madore — Thu, 03 Aug 2023 17:09:19 GMT

Looks like the issue from this morning has come back. All users have been put into an Offline State.

Re: Fusion 360 is not going online

gregF29ZL — Thu, 03 Aug 2023 17:49:54 GMT

Do we have an eta on this? My deadlines are tight enough without having to deal with software issues.....

Re: Fusion 360 is not going online

CGBenner — Fri, 04 Aug 2023 14:57:43 GMT

Fusion Outage Resolved.
https://forums.autodesk.com/t5/fusion-360-support/resolved-fusion-360-service-outage-aug-3-2023/td-p/12147562