topic Re: Update failed on Mac in Fusion Support Forum

Update failed on Mac

wwherling — Fri, 16 May 2025 18:48:07 GMT

Update from version

Fusion 2.0.20508 x86_64 [Native]
Active Plan: Personal
macOS 15.4.1 (24E263) on iMac20,1

failed. Failed again after restarting computer. .log filed attached.

Re: Update failed on Mac

RajkumarIlanchelian — Fri, 16 May 2025 18:57:11 GMT

@wwherling Can you please try the following?

1. Close Fusion
2. Restart Mac
3. Go to launchpad - Fusion service utility
Run the repair Fusion. Does this help?

Re: Update failed on Mac

wwherling — Fri, 16 May 2025 21:11:41 GMT

This did not work. It generated the following error message: url open error [Errno 9] Bad file descriptor

Re: Update failed on Mac

RajkumarIlanchelian — Fri, 16 May 2025 22:29:42 GMT

@wwherling Does the solution in this article help? https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Errno-9-Bad-file-descriptor-when-installing-Fusion-360.html

Re: Update failed on Mac

wwherling — Fri, 16 May 2025 23:06:22 GMT

This does not help. If OneDrive is on my Mac, I can not find it. If I need an installer to update, I can not find it.

Re: Update failed on Mac

RajkumarIlanchelian — Fri, 16 May 2025 23:45:46 GMT

@wwherling one more shot here:

Logout and Close Fusion
2. Go to Launchpad - Uninstall Fusion
3. Go to

Macintosh HD>Users>(username)>Library>Application Support>Autodesk>Autodesk Fusion 360>

DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder)
Delete the Fusion launch icon (from desktop or where you have it)
Restart the Mac
Download the installer again
Now install Fusion

Re: Update failed on Mac

wwherling — Sat, 17 May 2025 23:40:47 GMT

This finally did work but not before I turned off Intego NetBarrier. I do not know why it was necessary to turn off the Intego software as I was able to install initially back in September without turning it off. At any rate, I am up and running with the updated version of Fusion. Thank you for your help in guiding me to this solution.