topic Part only visible when on 2nd monitor in Fusion Support Forum

Part only visible when on 2nd monitor

darshil_raja — Mon, 07 Aug 2023 12:19:57 GMT

I am experiencing a very strange bug, I use my laptop and a monitor at my workplace, I cannot see the part when i am using fusion on my laptop screen, but as soon as i drag it to my monitor i can see the part. one screenshot is when i dragged fusion window to my second screen, and another one is when it is on my laptop screen.

Re: Part only visible when on 2nd monitor

Pradipio — Tue, 08 Aug 2023 03:25:14 GMT

Hi @darshil_raja ,

Thanks for posting to the Fusion 360 Forum.

Kindly check your second monitor screen resolution, and display settings, make it 100% in scale and layout.

Re: Part only visible when on 2nd monitor

lance.carocci — Wed, 09 Aug 2023 00:30:48 GMT

Hi @darshil_raja, I presume your displays are of different DPI scales? I see that you are using the app in Full screen mode, too.

This looks like a familiar bug where the UI doesn't finish moving around while adjusting for a change in DPI scale. You should be able to "kick" Fusion's UI awake by toggling the window state - that is, if Maximized or Full screen, move to Windowed mode and back, or vice versa.

Please let me know if this workaround helps with this behavior, thanks!

Re: Part only visible when on 2nd monitor

darshil_raja — Wed, 09 Aug 2023 12:56:31 GMT

I found my solution by talking to support from the Autodesk team. They pointed me to a setting in my preferences that solved my issue. I am attaching the screenshot of the setting. I turned the setting ON and after that, it was working properly.