topic Re: Fusion 360 on MacOS - bad objects in Fusion Support Forum

Fusion 360 on MacOS - bad objects

itadmin6BVWY — Fri, 08 Sep 2023 12:42:13 GMT

We have several students on 2020 M1 MacBooks using Fusion360. We have had a lot of issues with just logging in, but seem to be past that now. However, when they pull up there designs, some objects on the left panel have red next to them and the get an error when selecting/loading. They don't have the issue on the Dell desktops or home Windows desktop. Sorry, I don't use Fusion 360, just administer it.

Re: Fusion 360 on MacOS - bad objects

RajkumarIlanchelian — Fri, 08 Sep 2023 15:16:16 GMT

@itadmin6BVWY Can you post an image of what the errors are?

Re: Fusion 360 on MacOS - bad objects

RajkumarIlanchelian — Fri, 08 Sep 2023 15:18:09 GMT

@itadmin6BVWY Also on any one of the Mac having this issue:

1. Go to launchpad
2. Run Fusion service utility
3. Run gather system info
4. It will generate two zip files. Please attach the diagnostic logs.zip

Re: Fusion 360 on MacOS - bad objects

teststudentK — Fri, 08 Sep 2023 15:35:19 GMT

I forwarded the instructions to the student. I will attach as soon as he gathers the info.

Re: Fusion 360 on MacOS - bad objects

teststudentK — Fri, 08 Sep 2023 19:44:52 GMT

The student said it was not doing it today.

He did include the files.

Re: Fusion 360 on MacOS - bad objects

RajkumarIlanchelian — Fri, 08 Sep 2023 20:01:05 GMT

@teststudentK Good to know. Certainly let us know if the student sees this again.