topic Re: I'm not logged into my autodesk account, I can't log into fusion 360 in Fusion Support Forum

I'm not logged into my autodesk account, I can't log into fusion 360

serobaba910 — Mon, 25 Sep 2023 20:05:11 GMT

When loading fusion 360, the account login window pops up Autodesk with the following text: "Check your browser settings. A browser window is open in which you can log into your account on the portal Autodesk Account. After logging in, you will be returned here" Nothing is happening, I can’t start working with fusion 360. What should I do?

Re: I'm not logged into my autodesk account, I can't log into fusion 360

RajkumarIlanchelian — Mon, 25 Sep 2023 20:19:01 GMT

@serobaba910 A couple of things to start isolating where the issue could be:

1. Can you right click on the Fusion launcher and "run as admin" - see if this makes a difference?

2. If the above does not help, what is your default browser. Can you Change the default browser and see if that helps?

Re: I'm not logged into my autodesk account, I can't log into fusion 360

serobaba910 — Mon, 25 Sep 2023 20:24:14 GMT

Running as administrator did not help. Google Chrome browser

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Re: I'm not logged into my autodesk account, I can't log into fusion 360

RajkumarIlanchelian — Mon, 25 Sep 2023 20:29:39 GMT

@serobaba910 Thank you . Couple more based on the previous answers:

1. Can you change your default browser to say something like safari or , Firefox etc and see if that works ? (This will show us that it is the chrome permissions that are blocking the login)

2. In your add/remove programs, do you see Microsoft WebView2 and if so can you tell which version it is?