topic Re: Cannot access saved files after going to team hub in Fusion Support Forum

Cannot access saved files after going to team hub

mathiasleben — Mon, 03 Mar 2025 12:18:30 GMT

Hello,

I've been asked to change to team hub recently, and I've lost two files (actually just newer versions) that I saved that day that I don't have access right now.

It says its in different team but I don't have access to any other team right now.

I download the recovery file that is in %appdata% but it is old version of that file I made a while ago.

I remember that I added V3 at the end of the file name, but I can't find it anywhere.

If someone can help me where to find it or access it somehow, I will be grateful.

Thanks!

Betreff: Cannot access saved files after going to team hub

g-andresen — Mon, 03 Mar 2025 12:52:59 GMT

Hi,

did you transfer your projects from single user to team?

INFO

günther

Re: Cannot access saved files after going to team hub

aparna_naik — Mon, 03 Mar 2025 14:25:35 GMT

Can you please check (clearing search in datapanel) if you see your team hub? Refer screenshot here

Re: Cannot access saved files after going to team hub

akshay_kakade — Mon, 03 Mar 2025 14:37:36 GMT

Hello @mathiasleben,
Greetings!

Could you please share in DM , email ID you used for your Fusion Team hub login?
URL You seen in web browser when you launch Fusion web ?

Thank you,
Akshay Kakade

Re: Cannot access saved files after going to team hub

mathiasleben — Tue, 04 Mar 2025 08:52:57 GMT

I have access to old files that were made and saved before the transfer to team hub. I am missing two files I manualy saved that day which were basicly a new version of an existing files.
I have team hub opened in fusion and I can see it.

Re: Cannot access saved files after going to team hub

aparna_naik — Tue, 04 Mar 2025 09:46:52 GMT

Are you able to see the two files (missing) in new team hub?

Re: Cannot access saved files after going to team hub

mathiasleben — Tue, 04 Mar 2025 10:37:25 GMT

No they are missing and can't find them in any of the maps.

Re: Cannot access saved files after going to team hub

mathiasleben — Thu, 06 Mar 2025 17:13:26 GMT

So no answer means I don't have any options to find files that are saved on "private" hub?