topic Re: Cannot open documents, they open in browser, no editable documents in Fusion Support Forum

Cannot open documents, they open in browser, no editable documents

tech3QERX — Wed, 18 Oct 2023 08:58:03 GMT

Hello,

suddenly I can not open any documents any more. Instead the browser opens and shows the document. Also the "MyEditableDocuments" tab is empty. If I go to "RecentData" I see al the documents. Some are blue and editable (they open in the browser as described).

Fusion 360 2.0.17457 x86_64
Active Plan: Personal
Windows 10 Pro 22H2 (19045.3570)

What is going on here?

Thanks

Edit: I reinstalled Fusion but the problem persists

Edit: clearing the cach does also not solve the problem

Re: Cannot open documents, they open in browser, no editable documents

hydradude_build — Wed, 18 Oct 2023 10:20:58 GMT

i have this problem too pls help

it might be happening for lots of people now - probably a bug

Re: Cannot open documents, they open in browser, no editable documents

hydradude_build — Wed, 18 Oct 2023 10:21:42 GMT

help this is happening to me too is there a solution

Re: Cannot open documents, they open in browser, no editable documents

hydradude_build — Wed, 18 Oct 2023 10:25:40 GMT

Oh mine was just fixed check again

Betreff: Cannot open documents, they open in browser, no editable documents

pawel.potyrala — Wed, 18 Oct 2023 10:57:13 GMT

Hello @hydradude_build @tech3QERX

Thank you so much for reporting the issue. While I forwarded it for the internal teams, if it still occurs, please try to use the following workaround for now:

Editable Fusion 360 documents open on web browser instead of Fusion 360 application for personal lic...

I hope it helps.

Best regards,

Re: Cannot open documents, they open in browser, no editable documents

patrickncowan — Wed, 18 Oct 2023 11:03:13 GMT

Now working as normal... thank you, if anyone did anything!

Re: Cannot open documents, they open in browser, no editable documents

tech3QERX — Wed, 18 Oct 2023 11:16:31 GMT

Fixed for me too, thanks for whatever happened to fix it.