topic Re: Fusion 360 will not launch on your device running older applications or OS versions in Fusion Support Forum

Fusion 360 will not launch on your device running older applications or OS versions

juanNZ948 — Mon, 06 Nov 2023 19:38:15 GMT

Hello Support

I use Fusion 360 for some time now, for personal purposes (mainly to create models for 3D print).

I'm getting a red banner "Fusion 360 will not launch on your device running older applications or OS versions".

Job Status indicates and an incomplete update. So I guess that is the reason for the banner. My internet connection is fine so I'm sending you the autodesk.webdeploy.streamer.log hoping you can provide instructions to fix the problem.

Best regards

Re: Fusion 360 will not launch on your device running older applications or OS versions

RajkumarIlanchelian — Mon, 06 Nov 2023 20:12:53 GMT

@juanNZ948 Do you run multiple accounts on this machine? The logs shows that it is trying to update and find a particular user account and seems like it cannot find it. The quickly and easier solution here is to reinstall the product and that should automatically put you in the latest version.

Re: Fusion 360 will not launch on your device running older applications or OS versions

RajkumarIlanchelian — Mon, 06 Nov 2023 23:56:09 GMT

Also make sure that your OS is indeed supported by Fusion - https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/System-requirements-for-Autodesk-Fusion-360.html

Re: Fusion 360 will not launch on your device running older applications or OS versions

juanNZ948 — Thu, 09 Nov 2023 15:31:10 GMT

Hello @RajkumarIlanchelian. As far as I know it's only one account. OS is Windows 10 22H2.

I'll try the reinstall.

Thank you

Juan M.

Re: Fusion 360 will not launch on your device running older applications or OS versions

juanNZ948 — Fri, 10 Nov 2023 19:11:52 GMT

No more banners and warnings after the reinstall. Thanks!