topic Re: Crashes after reporting being offline for more than 2 weeks in Fusion Support Forum

Crashes after reporting being offline for more than 2 weeks

rhouse21 — Thu, 09 Nov 2023 16:51:52 GMT

Fusion is crashing on both of my computers after reporting that it's been offline for more than two weeks. I click "yes" to allow it to connect to the internet, then it reports it's not online and closes.

Re: Crashes after reporting being offline for more than 2 weeks

RajkumarIlanchelian — Fri, 10 Nov 2023 02:43:05 GMT

@rhouse21 Can you please do the following?

1. Close Fusion

2. Go to add remove programs
3. Select Fusion - Select Modify

This will launch the Fusion serve utility

4. Run the reset fusion from here

Now start Fusion and see if that solves the issue.

Re: Crashes after reporting being offline for more than 2 weeks

rhouse21 — Wed, 15 Nov 2023 15:55:15 GMT

Thank you for your reply. It turns out the problem wasn't either of my computers. For some reason my router was blocking traffic but it fixed itself after a reset.

Thanks again!