topic Re: fusion 360 keeps crashing mywhole computer in Fusion Support Forum

fusion 360 keeps crashing mywhole computer

theonesxs — Sat, 18 Nov 2023 16:56:10 GMT

I've been using this software for a year or so and it seems to have issues like this once in a while. this is the worst I've seen it. it crashes my computer... sometimes on start up and sometimes in the middle of designing. the furthest I've made it is manufacturing. everything is up to date. I've even uninstalled fusion and reinstalled it. I'm using windows 11. I don't know what else to do. i really only have time on the weekends to play with this thing and of course i cant use it.. go figure

Re: fusion 360 keeps crashing mywhole computer

RajkumarIlanchelian — Sun, 19 Nov 2023 01:42:00 GMT

@theonesxs @Does this crash your machine as in it reboots your machine or does the application crash?

when you crash do you get a crash report to submit to Autodesk? If so can you please start sending them to Autodesk? If you can direct message me your email ID that you use for Fusion I can then find these reports in our backend.

Can you confirm what graphics card you have and what is the driver version you have?

Re: fusion 360 keeps crashing mywhole computer

theonesxs — Sun, 19 Nov 2023 16:13:53 GMT

when it crahes it blue screens and restarts. i cant get fusion to run long enough to look for any reports. im running a nvidia rtx 3060 driver version 546.17 windows 11 thanks for the reply

Re: fusion 360 keeps crashing mywhole computer

jhackney1972 — Sun, 19 Nov 2023 16:18:49 GMT

As a test, create a new Windows profile, with administrator rights, log in to Windows with it and install Fusion 360. I am suspecting you have a corrupt profile. You can delete the profile later is it does not solve your issue.

Re: fusion 360 keeps crashing mywhole computer

RajkumarIlanchelian — Mon, 20 Nov 2023 02:36:09 GMT

@theonesxs ON top of what @jhackney1972 suggested for a new user profile, please also see if your windows is up-to-date. If either a new profile or windows update does not solve the issue we will have to collect some logs to see what could be happening. If you are getting a blue screen then it is almost likely related to the OS/machine combo.