topic Re: File fails to upload with no error message in Fusion Support Forum

File fails to upload with no error message

bwalker145 — Mon, 10 Mar 2025 19:20:47 GMT

I have a customer provided component (CATPart) that fails to upload.

After selecting the file for upload, it populates in the browser but there's no progress dialog box. It sits & spins for a while, until I back out of the folder and re-enter, where it then disappears. No error message, no failed upload notification. Any ideas? Restarting didn't make a difference, and I've never had issues with a CATPart in the past. File isn't corrupted, as I'm able to open it in another program.

File cannot be publicly shared.

[Edit] I was able to work around it by uploading through the browser, and using "convert to Fusion design". It still won't upload normally through the desktop client.

Re: File fails to upload with no error message

RajkumarIlanchelian — Mon, 10 Mar 2025 20:05:01 GMT

@bwalker145 Glad you got it to upload via the browser. I know you mentioned it cannot be shared publicly but would it be possible for you to email it to us? If it cannot be shared then we can look at other ways to see what could have happened.

Re: File fails to upload with no error message

bwalker145 — Mon, 10 Mar 2025 20:11:06 GMT

Yes, that would be great. I'm able to move forward with the workaround, but it'd be interesting if you're able to determine anything with the file that may be causing issues on the client (or at least see if the issue is just localized to my machine).

What address should I send this to?

Re: File fails to upload with no error message

RajkumarIlanchelian — Mon, 10 Mar 2025 20:17:15 GMT

@bwalker145 Please use raj.kumar.ilanchelian@autodesk.com to send the file or you can even upload it to a temp project in Fusion and give access to this email ID to access that project. Either will work.