topic Re: Recovery Document in Different Team in Fusion Support Forum

Recovery Document in Different Team

kglasnappWDHTJ — Mon, 17 Mar 2025 00:18:43 GMT

I am getting an error message when trying to recover an import document.

Cannot open the following recovery documents because they are located in a different Team. Switch to the corresponding Team to open the recovery document.

Any help would be appriciated

Re: Recovery Document in Different Team

kglasnappWDHTJ — Mon, 17 Mar 2025 00:28:04 GMT

I only have one team -- so how can I switch to a differnt team????

Re: Recovery Document in Different Team

akshay_kakade — Mon, 17 Mar 2025 11:27:51 GMT

Hello @kglasnappWDHTJ

Greetings!
Could you please Refer and Try steps in help document Fusion Help | Switch between hubs | Autodesk ?
Hope steps in documents will help you to find hub you are looking for.

also, could you please DM me your email ID you are using for login?

Thank you
Akshay Kakade

Re: Recovery Document in Different Team

kglasnappWDHTJ — Mon, 17 Mar 2025 18:47:18 GMT

My email for Fusion is kglasnapp@gmail.com

When I do find hubs I get;

Join a Hub We couldn't find any hubs that you might like to join based on your email address.
If you know the name of a hub youd like to join, contact its administrator for an invitation.

Re: Recovery Document in Different Team

akshay_kakade — Wed, 19 Mar 2025 04:19:19 GMT

Hi @kglasnappWDHTJ
Could you please check your DM Inbox ?
I have shared info for login .

Thank you

Re: Recovery Document in Different Team

kglasnappWDHTJ — Tue, 25 Mar 2025 13:09:29 GMT

Sorry but nothing I have tried has worked.

Re: Recovery Document in Different Team

cmelojr — Tue, 08 Apr 2025 19:03:22 GMT

I am having the same issue. I remember there was an update that forced some sort of necessity to use these teams? Seems to have broken using recovery files that were taken before that. Really frustrating. My laptop crashes a lot and sometimes I don't realize what broke until awhile later when opening a document. Now I've lost something that I wouldn't have if it weren't for this update.

Re: Recovery Document in Different Team

akshay_kakade — Wed, 09 Apr 2025 10:46:46 GMT

Hi @kglasnappWDHTJ
Could you please refer Article about Fusion Team upgrade.
Moving to fully featured hubs in Autodesk Fusion

Re: Recovery Document in Different Team

kglasnappWDHTJ — Fri, 11 Apr 2025 13:42:32 GMT

It still fails when I try to recover the old document that was created before I upgraded to Hubs.

How can I access the old unrecovered document?

I have upgraded to the latest version of Fusion.

Re: Recovery Document in Different Team

akshay_kakade — Wed, 16 Apr 2025 15:03:01 GMT

Hello

Could you please refer Article How to find recovery files in Autodesk Fusion ?
Hope it will help to recover your document .

Thanks and Regards,
Akshay Kakade

Re: Recovery Document in Different Team

kglasnappWDHTJ — Wed, 16 Apr 2025 18:07:07 GMT

Thanks so much for solving my problem. You can close the ticket.

Keith Glasnapp

Re: Recovery Document in Different Team

akshay_kakade — Thu, 17 Apr 2025 03:42:57 GMT

@kglasnappWDHTJ
Good to know problem solved with article "How to find recovery files in Autodesk Fusion "
Could you please click on Accept solution, it will help other users to refer this current post for similar issues .

Thank you and we wish good luck for your projects with Fusion 360.

Akshay Kakade

Re: Recovery Document in Different Team

nigel76FS8 — Tue, 18 Nov 2025 21:01:20 GMT

Just spent half an hour clearing up this mess on my machine. Thanks for the tip.