topic Re: Issue with appearance in MacOS only in Fusion Support Forum

Issue with appearance in MacOS only

carlosacostaZQZK4 — Tue, 23 Jan 2024 17:58:46 GMT

Hello everyone,

Can someone help me solve this issue. Ever since the previous update my models show incorrectly in Fusion 360.

What used to be color, texture, or detailed is now pitch black. This happens ONLY in the MacOS version, when I open the files in a Windows machine (see right side of the picture) it shows up correctly.

It does not seem to be related to the model having been created in a different machine since it visualizes correctly in any Windows machine I have tried other than my own.

Thanks!

Re: Issue with appearance in MacOS only

RajkumarIlanchelian — Tue, 23 Jan 2024 18:03:28 GMT

@carlosacostaZQZK4 Is your macOS Sonoma? We are aware of certain appearance issues with Sonoma and are working with Apple to resolve them.

Re: Issue with appearance in MacOS only

carlosacostaZQZK4 — Tue, 23 Jan 2024 22:07:40 GMT

Hello Rajkumar,

Yes, I am using the latests version of Sonoma.

Re: Issue with appearance in MacOS only

RajkumarIlanchelian — Wed, 24 Jan 2024 00:20:56 GMT

@carlosacostaZQZK4 We are releasing an update likely sometime next week that should address most of these issues but we have a few more that we are working with Apple to address.

Re: Issue with appearance in MacOS only

RajkumarIlanchelian — Wed, 24 Jan 2024 00:22:54 GMT

@carlosacostaZQZK4 If you can pass on the model and I can take a snapshot of how it looks with na internal build and out back here.

Re: Issue with appearance in MacOS only

carlosacostaZQZK4 — Wed, 24 Jan 2024 01:20:48 GMT

Here is the file Raj, I hope it can be fixed.

Re: Issue with appearance in MacOS only

RajkumarIlanchelian — Thu, 25 Jan 2024 19:04:52 GMT

@carlosacostaZQZK4 Apologies for the late reply. Attached is a picture of what the latest internal build is showing. This version will be updated or scheduled to be update early next week.

Re: Issue with appearance in MacOS only

carlosacostaZQZK4 — Thu, 25 Jan 2024 20:00:47 GMT

Thank you Raj!, it looks as it should on the right. I'll be eagerly waiting for the upcoming version.

Regards,

Carlos

Re: Issue with appearance in MacOS only

carlosacostaZQZK4 — Tue, 30 Jan 2024 15:05:25 GMT

- Solved by latest update -