topic Re: trouble uploading a step file in Fusion Support Forum

trouble uploading a step file

aeschlimandC569K — Thu, 25 Jan 2024 00:16:07 GMT

i have tried several times to upload a supplied .stp file, i have tried both going through the upload tab as well as the 'open' directly from computer. when i use the 'open' option,

Error: Autodesk Translation Services failed to translate the step file, please make sure the step file isn't corrupt!

i cant seem to get it to do anything

Re: trouble uploading a step file

jhackney1972 — Thu, 25 Jan 2024 00:57:00 GMT

Please attach the STEP file if you can. I will try and open it in another application to see if it is valid.

Re: trouble uploading a step file

aeschlimandC569K — Thu, 25 Jan 2024 01:05:51 GMT

i just sent it. let me know if you are able to open it
not sure where to go from here

Re: trouble uploading a step file

aeschlimandC569K — Thu, 25 Jan 2024 01:07:50 GMT

here it is

Re: trouble uploading a step file

aeschlimandC569K — Thu, 25 Jan 2024 01:08:45 GMT

nevermind, it wont let me attach the files

Re: trouble uploading a step file

jhackney1972 — Thu, 25 Jan 2024 01:13:04 GMT

STEP files can be attached to Forum posts. You must do it from the Forum itself, not from an email. I attached one to this post to prove it.

Re: trouble uploading a step file

aeschlimandC569K — Thu, 25 Jan 2024 01:23:09 GMT

having trouble, maybe its the file? heres a screenshot

Re: trouble uploading a step file

aeschlimandC569K — Thu, 25 Jan 2024 01:26:24 GMT

this is what fusion is telling me:

Re: trouble uploading a step file

jhackney1972 — Thu, 25 Jan 2024 01:56:51 GMT

Rename it, taking out all the garbage like the parenthesis etc. Just name it test or something like that.

Re: trouble uploading a step file

HughesTooling — Thu, 25 Jan 2024 10:04:20 GMT

If you still get that error after simplifying the name then just ZIP the file and attach the ZIP file. The fact the forum is blocking the file might point to the file being corrupt and not recognised as a valid STP file.