topic Re: browser keeps disappearing on MacOS in Fusion Support Forum

browser keeps disappearing on MacOS

jandyman — Thu, 25 Jan 2024 16:55:31 GMT

This has started happening to me fairly regularly now. I get into a state where the browser disappears when I click in the workspace. If I move the overall app window by dragging, it reappears, only to disappear when I click inside the window.

See the attached video.

What is going on here? The only way I know to get out of this state is to quit Fusion 360 and start it again. It's getting tedious.

Re: browser keeps disappearing on MacOS

rprovideo — Thu, 25 Jan 2024 17:55:56 GMT

I had this. Go to view, hide browser, then show browser. Didnt happen in a few days now.

Re: browser keeps disappearing on MacOS

jandyman — Thu, 25 Jan 2024 18:01:30 GMT

Yeah, I tried that, it's not helping.

Re: browser keeps disappearing on MacOS

RajkumarIlanchelian — Thu, 25 Jan 2024 18:18:19 GMT

@jandyman I am asking around internally on this one but just a few things to try and information.

1. Which macOS is this and are there any pending updates?
2. Likewise for fusion any pending updates?
3. If you run Fusion in full screen mode, does the same repeat?
4. If you say dock the browser in the right side Does the same repeat? Or does simply re-docking help?

Re: browser keeps disappearing on MacOS

FrodoLoggins — Thu, 25 Jan 2024 19:10:56 GMT

Not OP but this has probably happened to me multiple times every single workday for the past ~5 years.

1 M1 Max rMBP and 2 Intel rMBPs.

Every version of MacOS/Mac OS X I've had over the past 5 years

Every version of Fusion I've had for the past 5 years

I never run Fusion in fullscreen mode

OP, opening quicktime usually snaps the browser back. Don't need to do anything within QuickTime. Literally just open it and force quit it. Or enable mission control and it'll show all your open windows (The browser should be isolated as if it's a separate program/window):

Should go back temporarily but you'll have to keep doing that.

Re: browser keeps disappearing on MacOS

jandyman — Wed, 31 Jan 2024 16:43:48 GMT

1. Which macOS is this and are there any pending updates?
2. Likewise for fusion any pending updates?
3. If you run Fusion in full screen mode, does the same repeat?
4. If you say dock the browser in the right side Does the same repeat? Or does simply re-docking help?

I've updated my OS to the latest, and so far I have not seen this happen again, but I have not been using Fusion heavily since. I will report if I see the problem again. I let Fusion update itself whenever it wants, so I assume it is up to date. I have seen the problem in both full screen mode and windowed mode, but normally see it enter this mode from windowed mode. Docking the browser does not help - the docked browser "tab" will then disappear just like the browser itself, with he same behavior