topic Re: Problems after update in Fusion Support Forum

Problems after update

mariuszhetman — Tue, 03 Mar 2026 11:45:02 GMT

After launching the program, a window appears informing you that many add-ons are missing. Then, after launching it, attempting to upload an existing document or creating a new one results in the program closing. Before the update, everything worked fine.
MacOS 12.7.6, MacBookPro Intel.

Re: Problems after update

rosie_lucas1 — Thu, 05 Mar 2026 19:47:52 GMT

Hi @mariuszhetman,

I just wanted to follow up and see if you still need help or if you were able to resolve the issue on your own? If you need any further assistance, feel free to update us. If you’ve found a solution, sharing it with the community would be great so others with similar questions can benefit from your experience.

Best,

Rosie | Community Manager

Re: Problems after update

dsouzasujay — Fri, 06 Mar 2026 01:20:10 GMT

Hi @mariuszhetman

Could you please follow below article and share the diagnostic log files?

How to collect the Diagnostic Log Files for Fusion

If Fusion is not launching

How to manually collect diagnostic log files for Fusion

Re: Problems after update

mariuszhetman — Fri, 06 Mar 2026 07:39:00 GMT

No, there's no solution. I'm hearing from other sources that Fusion needs a newer system than I have. It's ridiculous that the program installs on the wrong system without informing me that it needs a newer one. I don't think there's a way to revert to a previous version of the program. What is this? 😳

Re: Problems after update

dsouzasujay — Fri, 06 Mar 2026 09:13:37 GMT

Hi @mariuszhetman

When reviewing similar customer cases, we’ve observed that Fusion supports macOS Sonoma 14 and above. Based on this, I’ve suggested that the customer upgrade their macOS version.

Could you please update to the latest macOS version and check if the issue is resolved?

System requirements for Autodesk Fusion

Re: Problems after update

mariuszhetman — Fri, 06 Mar 2026 09:20:21 GMT

No, my computer is too old for this system; the latest it can run is 12.7.6 Monterey. Fusion worked fine before the last update. Right now, it's a stalemate—it seems impossible to revert to the previous version of Fusion, and working with the new one can be tedious...

Re: Problems after update

mariuszhetman — Fri, 06 Mar 2026 09:22:31 GMT

I'll add that the computer is old, but it's a pretty efficient quad-core unit with an i7 2.8GHz processor. Due to its good performance, I don't need anything newer for now 🙂

Re: Problems after update

DaveCoulton — Mon, 09 Mar 2026 22:43:39 GMT

My fusion is unusable since the latest Update. I keep getting the window stating unable to load add ins. I no longer have manufacture on the drop down either. Also on a mac