topic Re: Update Fails in Fusion Support Forum

Update Fails

calexpavel — Fri, 09 Feb 2024 16:32:32 GMT

I restarted computer but the problem persists.

Re: Update Fails

RajkumarIlanchelian — Fri, 09 Feb 2024 17:26:10 GMT

@calexpavel In Fusion can you go to help-support and diagnostic- Fusion service utility - run the Repair Fusion.

does that help?

Re: Update Fails

butch_berney — Sat, 10 Feb 2024 21:42:12 GMT

I have had the same problem on one of my computers. Two other computers have updated fine, but the one won't. Now files that have been updated on the new version carry warnings when I open them on the computer that is on the previous Fusion version. I have tried the Fusion service utility, but all it seems to do is try to update to the newest version, and fails at 96%. I cleared the cache from the Fusion menu. I tried downloading the updater from the Autodesk software management webpage.

I'm not sure what to try next...

Re: Update Fails

butch_berney — Sun, 11 Feb 2024 16:33:11 GMT

Adding this note as it might be useful to someone that lands on this forum thread in the future.

I ended up uninstalling Fusion using Windows Add/Delete Programs, then reinstalling using the downloader. Not sure why uninstalling first worked where the regular update wouldn't, but my problem is resolved now.

Re: Update Fails

jhackney1972 — Sun, 11 Feb 2024 23:19:36 GMT

It would seem that your hard drive is full so the installer cannot finish. This is the error from your log file.

Re: Update Fails

calexpavel — Thu, 15 Feb 2024 08:19:36 GMT

Can't repair because i don't have enough space on disk. I fixed it by reinstalling.

Thanks for help.

Re: Update Fails

calexpavel — Thu, 15 Feb 2024 08:21:44 GMT

Indeed. I don't have enough space on disk. I reinstalled fusion latest version and it's good now. Thanks!

Re: Update Fails

calexpavel — Thu, 15 Feb 2024 08:22:32 GMT

Indeed. I don't have enough space on disk. I reinstalled fusion latest version and it's good now. Thanks!