https://forums.autodesk.com/t5/fusion-support-forum/fusion-hub-issues-after-updating-email-adress/m-p/13954608#M212478 <P>Dear Autodesk Community,</P><P>&nbsp;</P><P>I originally created my Autodesk account using an old email address. I later updated the email address associated with the account; the account itself has not changed.</P><P>Since this update, I have lost access to our workplace Fusion Hub, even though access was previously granted by the Hub manager and has been confirmed again after the email change.</P><P>It appears there is a conflict between the updated account email and the existing Fusion Hub permissions.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="スクリーンショット 2025-12-23 121535.png" style="width: 999px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1606655iDF395920D77C098A/image-size/large?v=v2&amp;px=999" role="button" title="スクリーンショット 2025-12-23 121535.png" alt="スクリーンショット 2025-12-23 121535.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P class=""><SPAN>Could you please advise on how to resolve this issue and restore my access to the workplace Fusion Hub?</SPAN></P><P class=""><SPAN>Thank you for your assistance.</SPAN></P> Tue, 23 Dec 2025 03:21:43 GMT nmoraisKDGGT 2025-12-23T03:21:43Z https://forums.autodesk.com/t5/fusion-support-forum/fusion-hub-issues-after-updating-email-adress/m-p/13954608#M212478 <P>Dear Autodesk Community,</P><P>&nbsp;</P><P>I originally created my Autodesk account using an old email address. I later updated the email address associated with the account; the account itself has not changed.</P><P>Since this update, I have lost access to our workplace Fusion Hub, even though access was previously granted by the Hub manager and has been confirmed again after the email change.</P><P>It appears there is a conflict between the updated account email and the existing Fusion Hub permissions.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="スクリーンショット 2025-12-23 121535.png" style="width: 999px;"><img src="https://forums.autodesk.com/t5/image/serverpage/image-id/1606655iDF395920D77C098A/image-size/large?v=v2&amp;px=999" role="button" title="スクリーンショット 2025-12-23 121535.png" alt="スクリーンショット 2025-12-23 121535.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P class=""><SPAN>Could you please advise on how to resolve this issue and restore my access to the workplace Fusion Hub?</SPAN></P><P class=""><SPAN>Thank you for your assistance.</SPAN></P> Tue, 23 Dec 2025 03:21:43 GMT https://forums.autodesk.com/t5/fusion-support-forum/fusion-hub-issues-after-updating-email-adress/m-p/13954608#M212478 nmoraisKDGGT 2025-12-23T03:21:43Z