topic Re: Correct way of reporting bugs in Fusion Support Forum

Correct way of reporting bugs

Anonymous — Thu, 27 Dec 2018 01:11:53 GMT

Hi Fusion 360 Team,

I have been look (all over autodesk) for a dedicated bug report feature but have not found any. I often notice minor glitches, but don't get them reported - simply because I am unsure how and where to report it. I also often feel that these issues must have been reported by others, but can not find a list of known bugs.

So what are the procedures from reporting bugs (also the tiny ones)?

Something like bugZilla would be great. If here in the forum, could someone make a school book example for a bug report.

merry Christmas

Peter

Re: Correct way of reporting bugs

masa.minohara — Thu, 27 Dec 2018 01:52:02 GMT

Hi @Anonymous,

Thank you for posting in the forum! This forum board is the correct place to report bugs in Fusion 360.

We don't have a public list of known defects but if you can't find a related topic within the forum, please feel free to create a new forum thread.

When reporting an issue, the following items would be helpful for us to investigate:

Description of the issue
File that you are experiencing the issue with
Screenshots of where you are seeing the issue
Screencast of the steps to reproduce the issue

Re: Correct way of reporting bugs

stellaviriato73 — Wed, 30 Mar 2022 17:12:35 GMT

Fusion 360 -- DB error: // no such table: Technologies

Please report this error and editing steps prior to this error to Autodesk.

Unexpected Condition details:

File: R:/Electron/EAGLE/src/LibrariesIndex/DB/SQLite/SQLiteQuery.cpp, Line 210

Query info: SELECT devtech.id AS id, devtech.fullname AS .. ev.id = devtech.device AND dev.deviceset = ?;

Re: Correct way of reporting bugs

justGuner — Mon, 19 Dec 2022 14:19:30 GMT

Fusion 360 closes Chrome

Ok, so my problem is that launching fusion 360 will sometimes close a chrome tab. I have no ideea why this might happen.

Re: Correct way of reporting bugs

olliecollard1 — Sun, 25 Jun 2023 22:31:21 GMT

Hi, I have found that when printing drawings, The info box which pops up regarding disassociated annotations doesn't just pop up once, but pops up n times, where n is the number of disassociated annotations in the drawing, not a big issue, but I thought I'd bring it up.

edit: (Up to 2 times)

Re: Correct way of reporting bugs

craighyattM3AQF — Sun, 12 Nov 2023 15:59:25 GMT

Bug report: Exporting to STL (non-commercial version current as of this post running on Windows 10) sometimes doesn't display the progress bar. If I export the same file again after a minute or so, the COMPLETE status pops up immediately for a new version of the STL file, and the previous version never completes. Exiting Autodesk 360 warns that an export is still in progress. This is not a serious issue since there's an easy workaround. I think it might have appeared within the last two software updates, but not sure. Don't have any screenshots.

*edit Forgot to mention that the first STL export attempt never shows progress and seems to be stuck. That's why I retried exporting the same file.

Re: Correct way of reporting bugs

TheCADWhisperer — Sun, 12 Nov 2023 22:00:42 GMT

@craighyattM3AQF

It probably would have been best to start a new discussion thread with a link back to this thread for reference.

But in any case,

it is much faster to simply right click Save as Mesh...

Faster and more options...

Re: Correct way of reporting bugs

craighyattM3AQF — Sun, 12 Nov 2023 23:13:50 GMT

Good to know. I’ll try it and see if the Photon slicer can handle mesh.

Re: Correct way of reporting bugs

TheCADWhisperer — Mon, 13 Nov 2023 02:36:24 GMT

Stl is mesh.

When you Save as Mesh select stl output, the same as Export.

Re: Correct way of reporting bugs

craighyattM3AQF — Mon, 13 Nov 2023 03:21:26 GMT

Appreciate the attempt to help, but this thread is for a bug reports, and it’s wandering a bit off-topic. I have a workaround, and I’m mainly interested in getting the bug fixed to help others. Thanks!

Re: Correct way of reporting bugs

craighyattM3AQF — Mon, 13 Nov 2023 19:17:54 GMT

It's fixed. Now when I export STL the progress bar works properly and the export is done quickly. Thanks!

Re: Correct way of reporting bugs

galex49 — Sat, 09 Nov 2024 13:26:41 GMT

I have been using the "2-sided offset" feature, which I find is a very useful extension to the previous offset feature for creating offset lines in a sketch.

However, it has a bug. If I define the value of the offset using a parameter, the feature works correctly. But if I then change the value of the parameter, it affects only one side of the 2-sided offset. The other side remains at its previous value.

-- George Alexander

Re: Correct way of reporting bugs

g-andresen — Sat, 09 Nov 2024 13:43:50 GMT

Hi,

Start a new topic so that you get more attention.

günther

Re: Correct way of reporting bugs

evilc — Fri, 18 Apr 2025 17:27:04 GMT

I just thought I would say that I find this unacceptable.

With the amount I pay for this product, I expect to have the ability to track thr progress of bugs that I report (Whether they have been accepted, whether it has been accepted into the backlog, notification of when it is fixed etc...)

Re: Correct way of reporting bugs

yandongliu — Wed, 08 Oct 2025 09:05:28 GMT

Fusion window goes white and CPU utilization goes abnormally high when closing.

After the most recent update, the issue above appeared. CPU utilization during normal use also increased.

Re: Correct way of reporting bugs

james_bakerS7SS8 — Wed, 08 Oct 2025 12:40:13 GMT

One of my students is having a problem with their assembly drawing. I don't have their files, but he did send me a screenshot from his computer. We also printed the drawing, and it printed the same as it appears on the screen. I have included the screenshot. Please let me know what information you need from me to properly diagnose the problem.