topic Betreff: When starting Fusion and after login "connecting to your data" fails in Fusion Support Forum

When starting Fusion and after login "connecting to your data" fails

david--williams — Mon, 03 Mar 2025 08:33:30 GMT

Fusion downloaded and installed OK. After starting Fusion logging in was successful and it started to load until it reached the part, "connecting to your data" and that is where it stops.

Task manager indicated that it was consuming about 60% of CPU time so I let it run, but after 20 hours it was still running. As this is a fresh install I dont have any projects yet so is this what is missing?

Re: When starting Fusion and after login "connecting to your data" fails

robotgir — Tue, 18 Mar 2025 15:04:26 GMT

have same issue! "connecting to your data" and stays there.. how did you solve the issue?

Re: When starting Fusion and after login "connecting to your data" fails

david--williams — Tue, 18 Mar 2025 19:20:43 GMT

Not resolved only bypassed. I managed to load it onto a laptop PC
without any problems. My only guess is that my C drive was fairly full.
If I get to a retry after a file clean up I will let you know how it goes.

Betreff: When starting Fusion and after login "connecting to your data" fails

cryinkfly — Sun, 31 Aug 2025 17:34:41 GMT

I have the same issue under Linux (DEV Flatpak Runtime) ;D

Here ist the link to my project/issue: https://github.com/cryinkfly/Autodesk-Fusion-360-for-Linux/issues/569

Re: When starting Fusion and after login "connecting to your data" fails

amg20f — Mon, 09 Mar 2026 13:40:45 GMT

hi there,

This issue could be solved, if you add exclusions in your firewall or antivirus software .
Please check, if Autodesk is started in combability mode, for example Windows 7, if you starting Fusion on older graphic cards.
For this purpose, hit Autodesk Fusion icon Properties > Compatibility > Run this program in compatibility mode for [Windows 7]
Folders to add to exclusions:
C:\Users\[user_name]\AppData\Local\Autodesk\webdeploy
C:\Users\[user_name]\AppData\AppData\Roaming\Autodesk

Optionally:
C:\ProgramData\Autodesk