topic Betreff: Fusion crash on startup with crashreporter in Fusion Support Forum

Fusion crash on startup with crashreporter

xpuipc — Mon, 28 Jul 2025 12:05:17 GMT

Hi,

since approx. one/two month my fusion crashes on startup before reaching the "working space" (one to five/six times "in a row") together with the crash reporter (which gives me some hope). Then i filled out the comment field what i have done (which is just starting up and waiting to get into the "working space"). It is happening on multible PCs/Laptops. It is a bit annoying because this happens in the last time, all the time.

As already said, sent "a lot" crash reports.....is there seomething you can see and analize in the logs?

Thanks a lot

Torsten

Re: Fusion crash on startup with crashreporter

RajkumarIlanchelian — Mon, 28 Jul 2025 13:46:30 GMT

@xpuipc Can you please give us a report ID of one of the crashes or can you send me your email used to register for Fusion? I can pull up your crashes that you sent from that and look into what could be happening.

Betreff: Fusion crash on startup with crashreporter

xpuipc — Mon, 28 Jul 2025 19:28:50 GMT

@RajkumarIlanchelian: info@xpuipc.com

Thank you for your help...

Re: Fusion crash on startup with crashreporter

jackLCQYK — Mon, 28 Jul 2025 20:48:43 GMT

Could be a corrupted installation/update, happened to our computers as well several times. Reinstalling should resolve the problem. Let me know if you have any other questions!

Betreff: Fusion crash on startup with crashreporter

RajkumarIlanchelian — Tue, 29 Jul 2025 20:08:57 GMT

@xpuipc Thanks for the email ID. The reports did not give much but it does look like graphics is involved.

1. Do you have dual graphics cards?
2. Are you using an Vmware to access Fusion?
3. Any pending Windows update and any pending graphics driver update?

Betreff: Fusion crash on startup with crashreporter

xpuipc — Wed, 30 Jul 2025 06:57:44 GMT

@RajkumarIlanchelian:

General: This happens on (min) two PC/Laptop.

1. Do you have dual graphics cards? => Yes, in my PC i have a 5070 with dual monitor but with one graphic card, on my laptop, no, only one screen (buildin). Laptop is ARM with Windows 11
2. Are you using an Vmware to access Fusion? => No
3. Any pending Windows update and any pending graphics driver update? => No

Last attempt: Today approx 8:50 GMT +2

Thank you

Betreff: Fusion crash on startup with crashreporter

xpuipc — Wed, 30 Jul 2025 06:59:36 GMT

@RajkumarIlanchelian,

i already tried to repair my installation with the downloaded installer. Still no better result...