topic Re: Unable to reinstall Fusion 360 in Fusion Support Forum

Unable to reinstall Fusion 360

poolfishcool — Thu, 24 Jul 2025 19:20:10 GMT

I've been using Fusion 360, and I love it. However, when I launch it today, it said there were some network issues and suggested me to reinstall it. When I tried to reinstall it, it stopped before the progress finished multiple times and told me to stop certain program at task manager. It still wouldn't finish after a few attempts, and toward the end, it said installation was aborted due to unknown reason. I wondered if anybody could help here please.

I attached the last portioin of the log here.

File "R:\src\adsk\dls\streamer\windows\platform.py", line 398, in __filevisitor
File "R:\src\adsk\dls\streamer\manifests.py", line 62, in __next__
File "R:\src\adsk\dls\streamer\manifests.py", line 44, in _manifestvalfor
File "R:\src\adsk\dls\streamer\manifests.py", line 239, in _process_template_value
File "R:\src\adsk\dls\streamer\utils.py", line 258, in __call__
File "E:\Jenkins\3P\PYTHON\3.9.6\WIN64_1\lib\string.py", line 121, in substitute
File "E:\Jenkins\3P\PYTHON\3.9.6\WIN64_1\lib\string.py", line 114, in convert
File "R:\src\adsk\dls\streamer\manifests.py", line 228, in __getitem__
File "R:\src\adsk\dls\streamer\configuration.py", line 782, in __getitem__
File "R:\src\adsk\dls\streamer\windows\platform.py", line 1993, in __getitem__
File "R:\src\adsk\dls\streamer\platform_base.py", line 104, in __getitem__
IndexError

Re: Unable to reinstall Fusion 360

RajkumarIlanchelian — Thu, 24 Jul 2025 19:56:41 GMT

@poolfishcool

Please try below steps to install Fusion.
1. Make sure that Fusion installer is not running in task manager
2. Go to %localappdata%\Autodesk\ then DELETE the following folders – Webdeploy, Web Services, Identity services, Autodesk Fusion 360 ((IF you do not have any other Autodesk products installed, delete the Full Autodesk folder)
3. Delete the shortcut that is used to launch Fusion
4. Restart your machine
5. Do not use the same Fusion installer. Can you please download the installer again
6. Now install again

Re: Unable to reinstall Fusion 360

poolfishcool — Thu, 24 Jul 2025 21:37:21 GMT

It worked, thank you very much.

Re: Unable to reinstall Fusion 360

poolfishcool — Thu, 24 Jul 2025 21:37:48 GMT

It worked, thank you very much