topic Re: parameter dialog box not showing up in Fusion Support Forum

parameter dialog box not showing up

Anonymous — Mon, 15 Jun 2015 06:12:09 GMT

Hi there,

I encountered a pretty weird issue today when I tried to edit the parameter from the "change parameter" function. When I clicked the "change parameter" button, the parameter dialog box did not show up.

This is a video to help better illustrating what I was describing: https://screencast.autodesk.com/main/details/ae7c1770-ea17-4c77-9f76-2e350ccb9728

Your help is much appreciated!

Jason

Re: parameter dialog box not showing up

keqingsong — Mon, 15 Jun 2015 15:48:37 GMT

Do you use a second monitor as an extended screen or just one?

Re: parameter dialog box not showing up

Anonymous — Mon, 15 Jun 2015 17:30:42 GMT

I'm using a single-screen laptop!

Re: parameter dialog box not showing up

Anonymous — Mon, 15 Jun 2015 17:31:22 GMT

It functioned perfectly the day before

Re: parameter dialog box not showing up

keqingsong — Mon, 15 Jun 2015 20:03:15 GMT

That's odd. Could it be possible that it's behind the active Fusion 360 window? Sometimes you can wrong into weird window over windoe behavior. Just want to rule all the possiblities out before we dive deeper.

Re: parameter dialog box not showing up

Anonymous — Mon, 15 Jun 2015 20:23:47 GMT

How to tell? I tried dragging the Fusion360 window around to see if any windows are "hiding" behind it. I also tried miniziming the Fusion360 window and nothing was found. I also tried uninstall and reinstalled Fusion360 but it did not change anything. 😞

Re: parameter dialog box not showing up

keqingsong — Mon, 15 Jun 2015 20:28:29 GMT

Try to reset to default layout...let me know if this fixes it.

Re: parameter dialog box not showing up

Anonymous — Mon, 15 Jun 2015 20:43:39 GMT

It did not!!

Re: parameter dialog box not showing up

keqingsong — Mon, 15 Jun 2015 21:30:58 GMT

Can you tell me what the build number is? Go to the Help icon > About to see.

Re: parameter dialog box not showing up

Anonymous — Mon, 15 Jun 2015 21:37:53 GMT

2.0.1486

not sure if this is the number you were asking for

Re: parameter dialog box not showing up

keqingsong — Mon, 15 Jun 2015 22:05:43 GMT

Got it. Can you share some machine specs?

Re: parameter dialog box not showing up

Anonymous — Mon, 15 Jun 2015 22:15:12 GMT

I'm sorry I'm not quite sure what you meant by machine specs, but if you were asking what kind of computer I am using .... attached is a screenshot of the system info I got from control panel, let me know if this is not what you want.

Re: parameter dialog box not showing up

keqingsong — Mon, 15 Jun 2015 22:18:46 GMT

Ok this helps. Have you restarted your computer after the reinstall?

Re: parameter dialog box not showing up

Anonymous — Mon, 15 Jun 2015 22:23:37 GMT

Yes I have!

Re: parameter dialog box not showing up

keqingsong — Mon, 15 Jun 2015 22:26:07 GMT

Do you have some time to do a skype session? Email me at keqing.song@autodesk.com and let's see what is going on.

Re: parameter dialog box not showing up

Anonymous — Mon, 22 Jun 2015 06:57:11 GMT

Hi Keqing,

Sorry to get back to you this late. I just sent you an email. Would you be available for the skype session sometime tomorrow? I really want to solve this as soon as possible.

Thanks,

Jason

Re: parameter dialog box not showing up

venkitr — Wed, 24 Jun 2015 04:10:30 GMT

May be would be useful if you could share your display settings.

Open Display in Control Panel

Not sure - but could it be related to High DPI

Re: parameter dialog box not showing up

Anonymous — Wed, 24 Jun 2015 04:17:22 GMT

Hi there,

Keqing helped me solve this issue through a skype session although the exact reason causes this is still unknown.

Thanks for your reply all the same!

Jason

Re: parameter dialog box not showing up

keqingsong — Wed, 24 Jun 2015 16:22:16 GMT

It may be due to the parameters window being dragged way off screen that we couldn't see it. We ended up clearing user cache data and then restoring settings to default, restart, and that fixed the issue.

Re: parameter dialog box not showing up

skrubol — Sun, 26 Jul 2015 21:36:02 GMT

I'm having this same issue right now. Not sure if it's due to yesterday's update or not.

I've got a full HD screen and never use a second monitor on this system. Tried rebooting PC, clearing user cache, restoring defaults in preferences, reset to default layout followed by restarting Fusion and still no luck.

EDIT: Weird, cleared user cache, this time it came up with the tutorials and stuff (which it didn't before,) and seemed to fix the issue.