topic Re: "Hold tight, just another minute as we finish setting up Fusion 360&quo in Fusion Support Forum

"Hold tight, just another minute as we finish setting up Fusion 360" message OSX

msa2187 — Tue, 14 Jun 2016 03:19:52 GMT

Hi, I'm having some issues getting Fusion 360 to work on OSX 10.10.5. I don't know what verison of Fusion 360 it is but I will assume it's the latest because I downloaded it today.

I've been at a screen that says:

"Hold tight

Just another minute as we finish setting up Fusion 360"

for over 4 hours. There isn't much documentation on the internet surrounding this message and I'm not sure where to go from here. Does anyone have any advice? I've tried uninstalling and reinstalling.

I've attached the image of the screen below, it happens after I log in with my AutoDesk account.

Re: "Hold tight, just another minute as we finish setting up Fusion 360&quo

Anonymous — Tue, 14 Jun 2016 09:41:33 GMT

Hi,

we have the same issue on Windows 7 SP1 and Windows 10. Fusion 360 Version 2.0.2088, since yesterday at 5pm (CEST)

We use a proxy-server, but we also tried without it. Same issue.

We configured a system environment variable for the proxy like in

<https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Installing-and-loading-Fusion360-in-a-proxy-environment-you-are-seeing-No-user-logged-in.html>.

Turning off the firewall is no option.

In the logfiles at C:\users\myname\AppData\Local\Autodesk pops nothing with error.

Are the server broken?

Best Regards

Re: "Hold tight, just another minute as we finish setting up Fusion 360&quo

shrirangmoghe — Tue, 14 Jun 2016 16:28:13 GMT

Hi msa2187,

Can you send us your logs if it still does not work with the proxy solution recommended earlier?

Regards,

Shrirang Moghe

Fusion Dev

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

msa2187 — Tue, 14 Jun 2016 16:26:54 GMT

Hi, no, 10.10.5 is an old version (~5 months) of OS X. According to a poster above, he was having the same issue on a Windows computer.

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

shrirangmoghe — Tue, 14 Jun 2016 16:45:48 GMT

Hi msa2187

We have had backend issues and some user hubs have been affected. We are working on fixing these assap!.

Sorry for the inconvienience. We will message this out asap!

Regards,

Shrirang Moghe

Fusion 360 Dev

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

shrirangmoghe — Tue, 14 Jun 2016 17:12:37 GMT

Hi msa2187, Stephan,

Can you restart and give it a try now?

Let us know if it still fails. I would need your email id in that case, which you can privately message to me.

Thankyou for your patience.

Regards,

Shrirang Moghe

Fusion 360 Dev

Re: "Hold tight, just another minute as we finish setting up Fusion 360&quo

Anonymous — Tue, 14 Jun 2016 18:19:18 GMT

Same problem here : MacBookPro11,5 Os 10.11.5

Re: "Hold tight, just another minute as we finish setting up Fusion 360&quo

msa2187 — Tue, 14 Jun 2016 20:05:42 GMT

My problem was solved by Autodesk support - apparently it was a temporary issue on their backend 🙂

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

Anonymous — Tue, 14 Jun 2016 20:39:12 GMT

Same issue on Win10, latest version of fusion 360.

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

Anonymous — Wed, 15 Jun 2016 08:21:37 GMT

Hi Shrirang,

its working. Thanks for your support.

Regards,

Stephan

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

Anonymous — Wed, 15 Jun 2016 08:43:16 GMT

It's not working for me. Same problem as yesterday!

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

brianrepp — Wed, 15 Jun 2016 15:53:19 GMT

@Anonymous - have you tried restarting Fusion? And it's still not working?

Re: "Hold tight, just another minute as we finish setting up Fusion 360&quo

Anonymous — Fri, 24 Jun 2016 21:04:25 GMT

i have this problem .
how i can fix this ?!

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

brianrepp — Fri, 24 Jun 2016 21:07:39 GMT

@Anonymous - is this your first time launching Fusion in a while? Have you tried shutting down and restarting Fusion?

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

Anonymous — Fri, 24 Jun 2016 21:10:35 GMT

yeah , its not working

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

brianrepp — Fri, 24 Jun 2016 21:13:05 GMT

@Anonymous - I'm going to send you an email so we can troubleshoot

Re: "Hold tight, just another minute as we finish setting up Fusion 360&quo

Anonymous — Sun, 16 Oct 2016 00:54:23 GMT

Has this been resolved? I have same issue with windows 10. Just downloaded it today.

Thanks!

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

brianrepp — Sun, 16 Oct 2016 00:55:51 GMT

@Anonymous - the previous issue has been resolved, but unfortunately we're currently having service related issues mentioned here. Please keep an eye on that thread for updates.

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

brianrepp — Sun, 16 Oct 2016 04:35:42 GMT

@Anonymous Fusion 360 is now working as expected. If you continue to see any issues, please send an email to our Support team at: support.fusion360@autodesk.com.

Re: "Hold tight, just another minute as we finish setting up Fusion 360&

Anonymous — Wed, 07 Dec 2016 15:21:06 GMT

I can't get it to open for me either. multiple restarts, It's never worked since installing the software. Running OS 10.11.6. Please help.