topic Re: Issue regarding saving of files in Fusion Support Forum

Issue regarding saving of files

23b3932 — Sun, 23 Mar 2025 07:06:28 GMT

I have created a project in fusion360 and when i was trying to save it, it is showing that the license have has been expired but i had renewaled he license before starting the project and when i try to refresh and save again, i had lost all my work. How to restore it

Re: Issue regarding saving of files

Phil.E — Thu, 27 Mar 2025 20:43:26 GMT

Unfortunately there is no way to restore the data if it was not saved to the cloud.

Just to be sure I understand your question, was the lost work created while Fusion showed a warning about the expired license, and when you restarted Fusion the work was lost?

Re: Issue regarding saving of files

23b3932 — Fri, 28 Mar 2025 13:15:50 GMT

Yes, but I renewed the license before the start of my work. And I just restarted because I was unable to save my work.

Re: Issue regarding saving of files

Phil.E — Fri, 28 Mar 2025 17:36:31 GMT

Got it. It sounds like after renewing Fusion was not restarted. That is a required step.

If the screen shows warnings like the ones marked with green in this image, all work is Read Only, which means it cannot be saved.

Unless and until Fusion has ceased to tell you the file you are working on is Read Only, the file will be Read Only.

I'm sorry that happened to you. We have been trying to update the experience so it is more clear that any work done while expired is not savable. Is there anything notable about this experience that would have prevented the lost work? I'm glad to add your comments to the improvement tickets.

Re: Issue regarding saving of files

23b3932 — Sun, 30 Mar 2025 19:18:19 GMT

I didn't find the Read-only prompt in my case, but I wish there should be at least 30-days cloud storage of the work which is not savable due to expiration of license issue. And could be able to save the work once renewed the license.

Re: Issue regarding saving of files

Phil.E — Mon, 31 Mar 2025 15:09:42 GMT

Thanks, I logged a new improvement with this suggestion. (Ticket FUS-195064)